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Full Time
Houston, TX
Company OverviewEmpower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.   Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients. Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serve our customers requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases.  The qualified candidate will be bi-lingual in english/spanish and have a broad knowledge of medical spanish terminology.  The weekly schedule for this position is Monday - Friday, 11:30 am - 8:00 pm.Duties and Responsibilities  Provides quality customer service while using effective communication Answers all incoming calls; Ability to answer 70-100 calls per 8 hour shift Responsible for making calculations, such as day supply and pricing Processes new and refill prescription orders Fax and/or calls doctors for refill requests Checks voicemail's and return customer calls Collaborates with pharmacists and other colleagues to ensure effective and efficient customer service Informs patients of tracking status on their orders Checks and verifies invoices/charges Scans and files orders in appropriate folders Reads and understands prescription orders Navigates multiple internal computer systems Organizes and maintains cleanliness of working areas, supplies, and equipment Maintains confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI)   Knowledge and Skills Ability to cope with varied levels of workload and multiple tasks Must by able to work in a fast paced and changing environment Accurate data entry skills Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient and company needs Self motivated and able to work independently Strong interpersonal and “people” skills Able to read, write, and speak English Fluently Able to add, subtract, multiply, and divide in all units of measurement   Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays  (8 days) Paid Vacation  (10 days) Opportunity for growth in a fast-paced growing company   Position Type Full-time Hourly Monday - Friday 11:30 am - 8:00 pm, 30 minute lunch
Full Time
Tomball, TX
Dietary Cook

We have an exciting opportunity for a Dietary Cook with prior experience working in a long-term health care community. It is our mission to compassionately light the way in senior care, with respect, for independence and affordability. Our care services, programs and activities promote a resident’s dignity, independence, and overall wellness. Our employees are friendly, skilled and encourage our residents to be as independent as possible while providing them with a safe, maintenance-free setting. Furthermore, we value partnering with hospitals, physicians, employees and community organizations to create the best options for our residents.
The main function of the Dietary Cook Prepare, cook and serve food for residents, by following established sanitation, safety and dietary procedures. Duties consist of, but may not be limited to: Prepares food in quantities according to the menu, recipe and number of persons to be served Serves meals to residents, including the set-up and tear-down of food-service equipment Carries pans, kettles and trays of food to resident dining areas and various workstations throughout kitchen Prepares plates for residents from steam table Distributes supplies, utensils and other portable equipment Cleans work areas, equipment and utensils according to the proper procedures Washes cooking equipment, pots, pans, dishes and utensils Removes garbage as needed Stores food in designated areas Monitors and records temperatures in refrigerators and freezers Delegates tasks to the Prep Cooks/Dietary Aides as approved by the Dietary Manager Reports any issues or problems that may arise to the Dietary Manager Complies with state and federal sanitation standards Complies with state, federal, and all other applicable health care and safety standards Attends in-services and other required meetings Performs other duties and tasks as assigned   POSITION REQUIREMENTS
EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered. High School diploma or equivalent; minimum of 1 year of previous experience in food preparation preferred; or an equivalent combination of education and experience Previous experience in a long-term care or hospital setting preferred  
Full Time
Houston, TX
Basic Function The Innovation Project Manager (IPM) serves as project manager for Office of Innovation projects and initiatives.  This includes idea generation and/or development, research and analysis, overall strategic planning, and implementation of ideas and best practices.  Serve as Project Manager for all pilots, demonstrations or proof of concepts related to testing the viability of the idea or concept and other projects as assigned.  Supports outreach and relationship building efforts to form strategic partnerships in the academic, public sector and business communities.  Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures. Responsibilities and Specific Duties Serves as Project Manager for pilots, demonstration and proof of concepts. Conducts research on best practices, lessons learned, leading trends and new innovations in the transportation industry nationally and internationally and analyzes applicability to METRO. Prepares research papers of results.  Refines and finalizes concept ideas to prepare for implementation. Manages the assembly of data on performance measures, including but not limited to, accessibility, safety and environmental issues. Performs agency/departmental assessments against such measures to identify opportunities for improvement. Completes implementation plans for all viable areas for improvement and monitors progress.  Assists with research response for solutions to address unforeseen complications or obstacles. Develops topics and assists in leading discussions for internal METRO Think Tank efforts. Lead and participate in innovation projects with internal and external project team members and stakeholders. Presents ideas to key stakeholders to gain support for projects that will improve mobility and accessibility within the service area. Partners with the academic community, learned professionals and the private sector to research past and leading-edge ideas and trends to address current and anticipated transportation challenges and concerns. Promotes safety awareness and follows safety procedures to reduce or eliminate accidents. Performs other job-related duties as assigned.