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Houston - Information Technology
Full Time
1/9/2021
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Bachelor’s DegreeMinimum Years of Experience:6 YearsEmployment Type:Full TimeTravel Percentage:OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.SUMMARY OF JOB PURPOSE:Support business and IT strategies assisting with identifying specific technology risks and designing appropriate controls and process efficiencies to manage risk, reduce costs and facilitate overall business improvement.  Partner with all aspects of IT and operational leadership to deliver IT risk and control guidance with comprehensive enterprise-wide scope including the identification and establishment of effective internal controls within the various technology platforms supporting Sysco’s business processes.DUTIES AND RESPONSIBILITIESWork with all project teams to ensure technology risks are identified and appropriate internal controls hare designed, developed and implemented to mitigate the risk.Collaborate with various Technology teams to better understand the changes that are being planned or implemented and to provide guidance on updating process and control related issues.Act as a center of expertise and coaching the IT department regarding IT Risks and IT Compliance activities and leading practices.Assist individual Sysco entities with questions regarding IT risk and internal controls help to build consistent compliance throughout the enterpriseIdentify areas of improvement and help drive future efforts to better streamline and standardize processes within Information Technology.Develop and maintain documentation to support critical IT processes and internal controlsImplement monitoring procedures to ensure identified IT controls and in place and operating as intended.Assist with updating and maintaining Sysco’s Financial Accounting Methods Manual (FAMM)Provides oversight over the maintenance of Sysco’s standard Chart of Accounts (CoA) definitions including the enterprise GL Account mapping and definition reference documentPerforming operational and financial system data validation and integrity reviews based on understanding the end-to-end business process streams and supporting the technology infrastructureEvaluates IT processes and procedures to identify opportunities to gain efficiencies or improve effectiveness developing and maintaining policies to support the revised processesSupport Annual Operating Plan (AOP) and budgeting process for corporate cost centersAssist in providing Internal Control support for major Corporate and Technology initiativesCoordinates and liaises closely with Corporate Financial Reporting, Shared Services Accounting, FP&A, Field Finance and operations management as appropriateOversee the development of integrated training materials to facilitate knowledge sharing and compliance with enterprise policies and proceduresSpecial projects as assignedREQUIRED MINIMUM EDUCATION/EXPERIENCEMBA preferred or BBA with an equivalent combination of education and experience sufficient to successfully perform the essential functions of the jobMinimum of 6 to 8 years of work experience with an emphasis on areas such a process design, business analytics, report development controls implementation and monitoring, policy development and financial modelingStrong control focus with exposure to multiple business functions and excellent business partnering skillsExpertise in the risk and control aspects specific to various technology platforms and environments including Workday Financials, Workday HCM, Peoplesoft, AS/400, UNIX/AIX, Windows, Office 365, SalesForce, etc.Experience with developing IT-specific policies, processes, procedures, and standardsPrevious experience in food service or foodservice distribution industry preferredPrevious internal or external audit experience preferredSolid understanding of Sysco’s organizational structure including the various operating/reporting verticals (USBL, Sysco Canada, SYGMA, FreshPoint, Specialty Meat, Guest Supply, International)CERTIFICATIONS AND/OR TECHNICAL REQUIREMENTSCPA, CIA, or CISA designation is a plus but not required.Working knowledge of key systems and applications including Workday Financials, Workday HCM, SUS, SWIMS, BPC, SPIN, Liberty, etc.Strong technical skills and in-depth experience working with Word, Excel, and PowerPoint.Working knowledge of Access, MS Project and SharePoint toolsABILITIES AND SKILLSBuild Effective Relationships: Ability to quickly gain trust and support of peers, customers, and stakeholders working collaboratively across the enterprise to achieve results and goalsFacilitating/Leading Change: Seeking opportunities for different or innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplaceFollow-Up: Monitoring and communicating the results of assignments, projects considering the level and skills of the assigned individuals and requirements of the activityCommunication: Clearly conveying information and analysis in a concise and effective manner. Strong interpersonal and written/verbal communication skills.Decision Making: Obtaining information and identifying key relevant issues to arrive at logical decisions.  Working with the proper parties to gather and analyze information in order to make key decisionsStrong skills in problem-solving, team building and total quality managementAbility to prepare reports and present ideas clearly and concisely to all levels of managementAbility to work independently developing and maintain strong working relationships with both internal and external stakeholdersWorks productively across the enterprise and partners with others to achieve shared goalsSpeaks and acts with complete honesty and trustworthinessKEY INTERNAL/EXTERNAL CONTACTSBusiness process leaders both within and outside of Finance including AP, Credit, AR, Tax, Fixed Assets, Sales, HR, Supply Chain, Procurement, etc.Operating company and local entity CFOs and finance leadersCorporate Senior ManagementPHYSICAL DEMANDSWhile performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse.  In addition, must be able to use the telephone to effectively communicate.  The employee is frequently required to sit and reach with arms and hands.  The employee must occasionally lift and/or move items up to 20 pounds.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/29/2020
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Bachelor’s DegreeMinimum Years of Experience:5 YearsEmployment Type:Full TimeTravel Percentage:0OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.Job Summary:Drives effective delivery of product/platform needs through developing high quality software and technical solutions. Fluent across the full stack and coaches junior developers to promote a flexible mindset and develop technical competenceResponsibilities:Leverages strong understanding of business to develop high quality code to meet product/platform requirementsDrives and leads adoption of architecture standards and development practices like Test-Driven development, code reviews, static code analysis etc.Writes effective technical user stories and ensures that non-functional requirements are met to ensure performance, scaling, resilience and maintainability of software/solutionsActively resolves defects and manages technical debtDevelops unit tests to ensure good coverage and regression testing abilityAssists in the development of automated tests and environment management scriptsPractices DevOps methods like CI/CD, SDLC automation and proactive monitoring/telemetryParticipates in sprint planning, daily stand-ups, sprint reviews and retrospectives to enable progress, and surface and resolve impedimentsEvaluates emerging technologies continually to identify opportunities, trends and best practices to strengthen Sysco’s development practicesMay play a supervisory role toward junior technical resources as they commit to and deliver workMandatory Experience:Bachelor's degree in CS or 4-5 years of relevant developer experience5-10 years of experience in developing high performance and highly scalable applications in an agile environment, depending on educationExtensive hands-on experience and expertise in modern programming languages (Java, JavaScript, C#, Python, Ruby, Groovy)Strong understanding of Scrum, Lean, XP, Kanban and other agile development techniquesStrong experience building and deploying applications on a cloud platform such as AWSFluency in DevOps, including continuous integration, continuous deployment / delivery, configuration and containerization, infrastructure as a code, and monitoringCompetencies:Demonstrated “agile-development” mindset with strong customer-focus & results-orientationFlexible mindset (not married to a single language) and demonstrated ability to grow skillset and work across the full technology stackAbility to excel in a fast paced agile environmentExcellent communication skills to effectively manage key business stakeholder relationshipsHighly proficient in teamwork and collaboration skillsWork EnvironmentProblems faced are difficult but typically not complex.Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/29/2020
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Bachelor’s DegreeMinimum Years of Experience:5 YearsEmployment Type:Full TimeTravel Percentage:0OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.Summary:Leads the analysis, elaboration and documentation of user stories that address complex business requirements and are granular enough to be delivered by the team in a single sprintResponsibilitiesUnderstands at an advanced level the business domain, including business processes and applications that support the assigned functional area(s)Captures and analyzes business process flows to determine how current process flows may be impacted by change, uncover dependencies, perform gap analysis, and recommend other areas of improvement to the team Leads discussions on business needs with business stakeholders and translates them effectively to functional requirementsProvides insights to the Product Owner for prioritizing work and managing the backlogAssists the product owner in assessment of current capabilities and prioritization of work that will deliver the most value to the businessReviews or develops use cases and other documentation to clarify product requirements for the teamNegotiates minimally viable solutions with the teamAddresses gaps in understanding of product requirements, including feedback on in-progress work, to the teamActs as a key stakeholder in sprint planning, daily stand-ups, sprint reviews and retrospectives to support delivery of tasksReviews product documentation including product requirements, tracking communications and updates to training materialsProvides mentorship to junior BAs through Community of Practice and other informal forumsMandatory Experience:Bachelor's degree or higher5-8 years experience in business and technical requirements analysis, elicitation, modeling, and verification, preferably using agile methodologiesStrong understanding of Scrum, Lean, XP, Kanban and other agile development techniquesCompetencies:Demonstrated “agile-development” mindset with strong customer-focus & results-orientationAbility to excel in a fast paced environment and adapt quickly to shifting prioritiesHighly analytical, able to break down complex business problems to technical requirementsExcellent communication skills to effectively manage key business stakeholder relationshipsHighly proficient in teamwork and collaboration skillsPreferred Experience:5+ years of Business Analyst experience working with Pricing, Revenue Management, Finance, or eCommerce applications Excellent analytical capabilities, including experience collecting, analyzing and gathering insights from large data setsExcellent SQL and data visualization skillsHigh proficiency with Microsoft Excel and other Microsoft Office Suite ApplicationsPrior experience working with pricing applications such as Periscope, Pricefx, PROS, Vendavo, Zilliant, or othersApplicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/15/2020
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Master’s DegreeEmployment Type:Full TimeTravel Percentage:OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.POSITION SUMMARY: This position is responsible for modeling and enhancing the inbound and outbound supply chains across all of Sysco. Leveraging Llamasoft Supply Chain Guru, the position will serve as both the analytics powerhouse and project lead for a variety of projects. These projects include proposals to bring on new customers or align existing customers in a way that is most cost-efficient end-to-end. Beyond customers, the position will identify and evaluate opportunities for cost-saving, utilization- improving intiatives in Sysco’s current US and international operating companies. Supply Chain Design, and this position, serve as a hybrid between discovery/analysis and implementation/execution for the Supply Chain department’s high impact, high visiblity initiatives. An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. RESPONSIBILITIES: Design and deliver comprehensive supply chain design solutions using Supply Chain Guru, Transportation Guru, and a host of innovative solutionsUnderstand Sysco’s core operation KPI’s (on-time delivery, cost, feasibility) and seek solutions to improve these metricsProvide structured and creative analysis to identify performance improvement opportunities and effectively communicate findings with executivesDevelopment of tools & analyses to support the design and modeling of existing and future facilitiesResponsible for creating warehousing and delivery costing step- functions that would enable the optimization and minimization of variable costing functionsResponsible for modeling warehouse productivity, delivery, real estate and fixed cost impact when exploring various supply chain optimization scenariosResponsible for data sourcing, cleansing, analysis and database developmentResponsible for documenting modeling approach, data sources and transformations, assumptions, and constraintsAbility to measure impact to headcount, labor requirements, equipment requirements and miles when modeling various supply chain scenariosAbility to incorporate impact of Automation at facilities and recommend future automation strategiesAbility to show results of supply chain design scenarios in P&L format, leveraging Excel or Tableau.Ability to accurately model reality with incomplete data.Developing strong relationships and partnerships with BT, Supply Chain Finance, Real Estate, and Construction.Partners and collaborates with Customer Supply Chain Solutions to develop cost saving initiatives for Contract Multi-Unit Customers.Supports Customer Supply Chain Solutions with modeling and tool development expertise. Education and / or Experience: Bachelor’s Degree in Business Administration (Operations Management/Supply Chain Management/Distribution and logistics), Industrial Engineering, Operations Research, Statistics, Computer Science, Finance or a closely related field5+ years of experience in supply chain planning and design: Knowledge of the principles of optimization and how optimization is performed using software packagesUnderstanding of simulation and the differences between optimization and simulationFamiliarity with network optimization, inventory optimization, product flow analysis, operations planning, and cost to serve analysisMaster’s degree in Industrial Engineering, Operations Research, Computer Science preferredIdeal candidate would have some previous supply chain consulting experience Professional Skills: To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies: Planning and Organizing: Establishes clear actions for self and others to ensure duties are completed efficiently and on time; Effectively communicates changes and progress; Arranges information and files in a useful manner.Communication: Communicates well both verbally and in writing; Shares information appropriately and timely; has good listening skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information and respond to questions in one-on-one and small group situations to customers, clients, managers and other employees of the organizationCustomer Service: Is dedicated to meeting the expectations and requirements of internal and external customers; Considers customers in all business practices; Establishes and maintains professional relationships with customers.Results Oriented: Driven to achieve goals and objectives; Maintains high performance standards and unfailingly delivers quality service; Makes good decisions that contribute to the company’s profitability.Collaboration: Develops cooperative relationships throughout the organization; Helps team meet goals, welcomes newcomers and promotes a team atmosphere.Ability to work well under pressure, handle multiple projects, meet deadlines, and work on a cross-functional team.Proficiency in multi-tasking, prioritizing, communicating, and adapting to change.Strong data analysis skills.Broad distribution center knowledge, which would include all day and night time distribution center functions and processes (receiving, selecting, loading and day and night letdown processes and forklift operations).Strong communication skills both verbally and in writing for interaction with all departments on any issue related to the Operations, Transportation and Maintenance departments of Sysco.Data driven decision making.Strong critical thinking, as actions directly impact productivity.Intrinsically strong and structured approach to problem solving.Understanding of mathematical concepts (add, subtract, multiply and divide); compute, rate, ratio and percent; general finance terminology/concepts; book-keeping activities.Ability to resolve routine problems and questions independently.Good oral and written communication skills with ability to furnish information to others requesting status.Ability to handle high-volume workload, requiring fast paced production with professional composure.Proactively resolves business procedurial hindrances.Understands team dynamics and works well within team structure.Ability to multi task in a fast paced work environment.Ability to read, write and speak English. Certificates, Licenses and Registrations: Working knowledge of hardware and operating software necessary to complete Distribution Center and delivery functionsExperience with leading supply chain optimization software packages such as Llamasoft, I2, Manugistics, Logicnet requiredDatabase querying and building (SQL, RedShift, Visual Studio, SSIS) strongly desiredProgramming (R, Python, LP) skills a plus, especially in optimization software packagesFamiliarity with Tableau, PowerBI, One Click or other data visualization toolsAbility to learn and adapt emerging software to operational company functionsAble to read, write and communicate effectively in English Physical Demands: While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.The employee is frequently required to sit and reach with hands and arms.The employee must occasionally lift and/or move up to 50-100 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.The noise level in the primary work environment is usually moderate.While performing the duties of this job on destination, the employee may be regularly exposed to wet, hot, extreme cold and/or humid conditions; moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in a distribution center environment is usually loud. NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employeewill be required to follow any other instructions and to perform any other job related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/15/2020
Brookshire, TX
(31.8 miles)
GENERAL PURPOSE:To troubleshoot, maintain and enhance the accuracy, reliability and system control’s data credibility of PLC and PC based automation systems. Effectively utilize building management system’s interface tools and equipment to achieve efficiency. Communicate and partner with internal engineering staff and equipment vendors.ESSENTIAL FUNCTIONS:Exhibit the ability to troubleshoot and perform basic design of PLC logic, operator interface terminal, energy management systems and electrical installations.Statistically interpret and improve automated system’s performance parameters, at macro/micro level.Perform Preventive Maintainance for controls and systematize electrical/control parts inventory.Coordinate with vendors, installation of electrical or controls; as instructed.Maintain accurate record keeping such as: work orders, timesheets, parts requests.Maintain parts procedure and inventory controlCOMPETENCIES:Technical / Functional CompetenceAdaptabilityCommitmentAnalysis and JudgmentFlexibilityQuality of WorkQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:PLC Skills: Familiarity with RS Logix 500 and RS Logix 5000 instruction set and intermediate proficiency in writing logic.Ability to use Relay Ladder Logic and Functional Block Diagram EditorPossess a functional understanding of configuring closed loop control utilizing PIDE in FBD EditorFieldbus Network Skills: Familiarity with design and implementation (hardware and software) for the following networks:ControlnetDevicenetEthernetProfibusUniversal Remote (I/O) NetworkSercos InterfaceModbusAdditional Special Skills Required:Functional knowledge in configuring instrumentation, referring to manufacturer documentation.Strong ability to read manuals and understand functionality of instrumentation and use of configuring software.Functional (intermediate) understanding of electrical circuits, in reference to industrial automation.Familiarity with current National Electrical Code (NEC).Ability to read electrical schematics.Ability to use process meter and operate oscilloscope.Functional familiarity with HVAC principles for Building Management Systems (BMS).Knowledgeable in the assembly of electrical, pneumatic, and hydraulic systems, robotic operation and vision systems and the ability to assemble new equipment; and modify existing manufacturing equipment.Connect, test, and maintain electrical systems for a variety of purposes, including climate control, security and communications.Understanding of 3 phase distribution and 3 phase power transmission system.Firm grasp on testing 3 phase related equipment 480v and below.Energy management (BMS) software and hardware familiarity.Clear understanding of power systems grounding and safe grounding practices.Familiarity with Motor Control Center (MCC)Understanding of Arc Flash Hazard.Familiarity: electrical construction and configuration (hardware/software) of basic electrical components used in automation systems: Solenoids – Beacons – Proximity Switches, etc.Understanding of PLC Hardware: Pico Controllers, MicroLogix 1500, CompactLogix, ControlLogix and SLC 500 systems. 1794 Flex I/O system.Familiarity would be a plus with: WAGO-I/O System, Siemens Simatic Step 7, Controller Area Network (CAN), B&R X67 I/O system.Must be flexible to work any shift and/or weekends as scheduled.Exhibit the ability to work independently, safely and with limited supervision.Must place the utmost importance on working safely, and maintain a safe work environment for yourself and others, at all timesSUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'241885
Full Time
12/15/2020
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Bachelor’s DegreeMinimum Years of Experience:8 YearsEmployment Type:Full TimeTravel Percentage:0OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.JOB SUMMARYNetwork Services team works to enable our business to lead in a market that is increasingly enhanced by technology. Sysco is undertaking a substantial technology transformation in the area of Networking and Cloud Services. Sysco currently has an opportunity for an SR Network Engineer.RESPONSIBILITIESEvaluate, design and maintain the most highly technical and complex aspects of existing and proposed network solutions. This includes WAN, LAN, Security, Load Balancing, and Wi-Fi solutions.Designs, oversee implementations, assist with troubling shooting outages, maintain highly advanced network strategies to meet a broad spectrum of business requirementsMaintain key Network devices on a day to day basesPartner with 3rd party teams and managed service providersLead simple to complex projects start to finish with proper documentation (SOWs & As Builds, & Diagrams)Network Responsibilities:Responsibilities include both operational and project-based elementsSupports the user community via Remedy tickets, and assist in problem resolutionMake recommends of advanced solutions which include both hardware and softwarePrepare network designs, lead implementations, or perform modifications to complex network solutionsMonitor operations of LAN, WAN, Load Balancing, VPN, Security, and Wi-Fi.Manages relationships between telecommunications carriers, managed services, other teams, and user communityActs as the Network SME for the teamMonitors all aspects of projects and day to day operations as it relates to network servicesDesign, implement, maintain, recommend, and support local and remote portions of the Sysco enterprise network.Creates and maintains detailed project plans, scopes of work, network diagrams, and other technical documentation of the enterprise network.Provide timely project status updates to customers, PMO Teams, and management.Performs operational tasks with Remedy ticket support.Understanding and ongoing support of all LAN, WAN, VPN, WLS, IPT, Load Balancing, Security, content filtering, and DataCenter related operations.Work in an enterprise IT environment with specific tasks related to network security, and firewall administration. Conduct regular compliance assessments of the enterprise network environment.Participate in design and strategy meetings for assigned IT projects for the enterprise network.Work with various IT and business-based groups as a subject matter expert (SME).Perform complex problem isolation within the network infrastructure.Provide continuous research, assessment, recommendations, and implementation of new technologies as needed by the Sysco organization.Expected to be available 24X7X365 as required to maintain the enterprise infrastructure.Participate in an enterprise infrastructure On-call rotation.Participate in an advisory role with other IT and Business based groups as it relates to networking.Lead implementation efforts across the enterprise network and ensure that projects are executed according to design, within project time frames, and budgetDevelops and recommends strategies for network growth, Wi-fi, Load Balancing, security, and other network enhancements by maximizing the functionality of routers, switches, Wireless, and firewalls.Conduct, research, and recommend solutions as it relates to capacity planning for the enterprise network.Support the campus environments as required, remote site locations, and corporate Data Center LocationsDevelop operational knowledge of Network-based tools that support the enterprise network environments.QUALIFICATIONSEducationBachelor's Degree, or equivalent experienceExperienceEight or more years' previous network experience required.Certificates, Licenses, and RegistrationsCertificates such as CCNP (Cisco Certified Network Professional), CCIE (Cisco Certified Internetwork Expert), and/or MCSE preferredProfessional SkillsF5 Load-balancersBlueCoatCheckpoint FirewallsCisco WAASCisco TACACSCisco ASA Firewalls with multiple contexts, and failover configurationsCisco Catalyst 6500s, 4500sCisco Nexus 9000 / 7000 / 5000 / 2000 productsCisco VSSCisco StackWise & Flexstack switchesCisco Wireless ControllersMotorola WirelessQoS – Voice and Video EnvironmentsRemote Cloud Services (AWS, SoftCloud, Azure)VM EnvironmentsTCP expert / Application performance expertEIGRP & BGPSniffing and ability to read a traceNetwork Tools – Fluke, Infoblox, Solarwinds,Network drawings & design documentation (Visio)Routing protocols (EIGRP, BGP)Switching and switching technologies (Cisco Catalyst, Nexus, Stack technology, 802.1q, LACP / Ether channel, HSRP, VRF, VSS..)Experience in large enterprise environments (300 sites)Sniffer/packet capture capabilityRemote site performance investigation24x7x on-call rotation based on the number of people on our teamHands-on experience with networks including physical layer infrastructure, Cisco-based LAN, WAN, IPT, WLS, Firewall hardware (Cisco & Checkpoint), F5 Load Balancing, Bluecoat Proxy, Cisco WAAS, SNMP based software, and interconnecting devices.Proven knowledge and practical application of network security across firewalls.Demonstrate the ability to formulate sound solutions based on formal training, research, and expertise with little guidance from management.Possess a high degree of professionalism, customer service, and dependable.Strong LAN, WAN, Security, Wireless, Load Balancing, and VPN troubleshooting capabilities.Ability to apply a comprehensive and in-depth knowledge of technical concepts, practices, and procedures.Solid written and verbal communication.Must present exceptional leadership, problem-solving, decision making, and time management skills.Ability to work in a remote capacity.Ability to work in a team environmentPhysical DemandsThe physical demands include the installation of Network devices that will be mounted in communication-based racks, and/or cabinets.Requires operation of a drill driver, and/or screwdriver.The physical demands include installing patch cords, cross-connects from patch panels, or demarcation points to Network devices. Installing a patch cord at a desk locationMay require being on a lift or ladder for short intervalsWhile performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.The employee is frequently required to sit and reach with hands and arms.The employee must occasionally lift and/or move up to 30 poundsPosition may require travel to remote locations. Estimated travel 10%Work EnvironmentThis position can be performed from the corporate facility or a remote locationMust be able to do limited travel to Sysco facilities or operating companies.This position requires performing a task from office and warehouse spaces including cold areasThe noise level in the work environment is usually moderateApplicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/15/2020
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Bachelor’s DegreeMinimum Years of Experience:4 YearsEmployment Type:Full TimeTravel Percentage:OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.JOB SUMMARYThis role will apply advanced analytics to support the evaluation and development of new demand generation, assortment, costing, pricing and supply chain models.  This will require expert ability in data acquisition (internal and external to Sysco), cleansing and manipulation; mathematical modeling; analytical and heuristic solution methods; and the ability to synthesize, visualize and communicate the result.  This role will require close collaboration with other functions within the Enterprise Analytics and insights Team in addition to other functions within Sysco.RESPONSIBILITIESIdentify necessary data elements and their sources, leverage appropriate tools to acquire and consolidate large volumes of data from different internal and external sources, and identify and resolve any irrelevant, corrupt, missing, or incongruent dataIdentify and use appropriate advanced analytic tools, technologies and platforms to execute analysis against business requirements, including the ability to scale, deploy and distribute models across the enterprise as needed. Develop performance scorecards and dashboards to monitor the adoption, implementation, and impact of models and strategies.Work cross-functionally with other roles within the Enterprise Analytics Team and the Sysco broadly to tune models and ensure value created from models. Work with LABS and Business Technology resources on API and front end integration. Collaborate with business process owners to validate model outputs and construct an appropriate trainingQUALIFICATIONSEducationMaster’s or Ph.D. degree in Computer Science, Engineering, Mathematics, Statistics, Neuroscience or another technical field with a focus on quantitative research ORBachelors with 18 months+ of relevant job experienceExperience2+ years of experience accessing and manipulating data in SQL or NoSQL database environments1+ years of experience with scientific scripting languages (e.g., Python, R, SAS) and/or object-oriented programming (e.g., C++, Java)2+ years of experience with Bayesian statistics, regression analysis (beyond linear regression), supervised learning, unsupervised learning or time-series analysis required1-4 years of overall analytics experience, can be inclusive of post-graduate workProfessional SkillsExperience accessing and manipulating data in SQL or NoSQL database environmentsExperience with scientific scripting languages (e.g., Python, R, SAS) and/or object-oriented programming (e.g., C++, Java)Experience with regression analysis (beyond linear regression), supervised learning, unsupervised learning or time-series analysis requiredApplicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/15/2020
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Bachelor’s DegreeMinimum Years of Experience:10+ YearsEmployment Type:Full TimeTravel Percentage:OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.JOB SUMMARYOvertime, this role will own one of the five core predictive\prescriptive engines for Sysco.  Each engine will have multiple models as components.  To lead the development of this engine, the role will require expert ability in mathematical modeling; analytical and heuristic solution methods; the ability to synthesize, visualize and communicate results; and create a tool at scale to drive the recommended course of action.   This role will require close collaboration (with functions, operating companies, specialty companies or geographies and technology teams) to align around the sequencing of priorities and ensure the appropriate path to value.  This role is expected to help create models in addition to coaching team members in model creation.RESPONSIBILITIESEnsure the data mined, cleansed and engineered for models is accurate and appropriate. Able to bring forward new and different data sets to help solve problems.Own the multiple models associated with one of the five predictive\perspective engines of Sysco. Identify and use appropriate advanced analytic tools, technologies and platforms to solve business problems, create the roadmap for the engine- sequencing models overtime, create or direct the creation of the models\algorithms needed, tune the models to ensure the appropriate business outcome. Ensure the performance scorecards and dashboards created to monitor adoption, implementation, and impact of models and strategies are adequate and are being shared throughout the enterpriseWork cross-functionally with other roles within the Enterprise Analytics Team and the Sysco broadly to tune models and ensure value created from models. Work with LABS and Business Technology resources on API and front end integration. Collaborate with business process owners to validate model outputs and construct an appropriate trainingWork with data scientists and associate data scientists to ensure the correct data sets, calculations and analytic method being employed to solve a given problem. Act as a magnet for data science talent.  Publish a paper and speak ~1 a year at a conference to ensure Sysco is top of mind of emerging data science talent.QUALIFICATIONSEducationMaster’s or Ph.D. degree in Computer Science, Engineering, Mathematics, Statistics, Engineering, Neuroscience or another technical field, ORBachelors with 7+ years of relevant job experienceExperience:4+ years of experience accessing and manipulating data in SQL or NoSQL database environments2+ years of experience with scientific scripting languages (e.g., Python, R, SAS) and/or object-oriented programming (e.g., C++, Java)3+ years of experience with Bayesian statistics, regression analysis (beyond linear regression), supervised learning, unsupervised learning or time-series analysis required7-10 years of overall analytics experience can be inclusive of post-graduate workProfessional SkillsExcellent listening, written, and verbal communication skills, with the ability to create alignment across a diverse set of stakeholdersExecutive-level presentation skills, with the ability to tailor communication for specific audiences and the ability to motivate and empower teamExcellent problem-solving skills, using an analytical and logical approach to solve complex problemsSelf-starter that thrives in a fast-paced environment while delivering high quality and service levelsStrong business and technical acumenApplicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/15/2020
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Master’s DegreeMinimum Years of Experience:5 YearsEmployment Type:Full TimeTravel Percentage:OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.POSITION SUMMARY:Sysco is seeking a Sr. Data Scientist to help drive the development of industry-leading advanced analytics models as part of its Enterprise Analytics Team. As a Sr., you will own the technical development of a portfolio of domain-specific predictive models in support of a functional group (Pricing, Merchandising, Supply Chain & Logistics, etc).There are two primary responsibilities of the Sr. Data Scientist:1. Develop predictive analytics (“hands-on-keyboard”) via statistical, machine learning, and mathematical models on Sysco’s corporate data to get actionable business insights as the technical expert in the portfolio2. Lead and coach data scientists to succeed in their areas of responsibility and in support of the domain-specific portfolio of models that you are accountable forRESPONSIBILITIES:Lead the technical development of an industry-leading predictive analytics portfolio in support of key functional & business priorities (e.g., demand generation, assortment optimization, supply chain design & optimization)Work with VPs and Sr. Directors throughout Sysco to frame business opportunities and develop appropriate analytic strategies.  Ensure the appropriate analytical techniques are used to solve those business opportunities. Partner with business and technology teams to incorporate end user feedback for new features request and continuous improvementsBuild predictive models, conduct EDA & data mining, implement natural language processing, and apply optimization techniques using Python and open source libraries like numpy, scipy, nltk, keras, tensorflow, pytorch, mxnet, prophet, matplotlib, and seaborn.Manage, attract, coach, retain, and motivate a world class team of scientists and engineersLead multiple projects simultaneously and help team resource planning.Perform regular code reviews and give feedback on approach and coding standards to junior data scientists. Design and execute experiments to validate solutions during product rollout and present results to leadership.  Collaborate with cross-functional teams to drive business results through various use cases and enabling business outcomes and tracking through new processes and performance management, enabled through reporting and visualizations in Tableau and other packages.Work with Sysco’s technology teams on data integration to architect, build and continuously improve data assets, which are the foundation of data-driven and customer-centric initiativesResearch industry leading analytics practices and recommend continuous improvement opportunities for SyscoRepresent Sysco in industry eventsQUALIFICATIONS:Education and / or Experience:Master’s degree + 5 years or PhD + 3 years of industry experience in management consulting, strategy, analytics, at a specialized analytics company or in an analytics organization in a corporate setting.Degree should be in mathematics, statistics or computer science or related field; preferred from a top tier University.5+ years of experience accessing and manipulating data in SQL or NoSQL database environments4+ years of experience with scientific scripting languages (e.g., Python) and/or object oriented programming (e.g., C++, Java)5+ years of experience with Bayesian statistics, regression analysis (beyond linear regression), supervised learning, unsupervised learning or timeseries analysis requiredBasic Qualifications:Must be able to think conceptually, strategically, and creatively with little oversight or direction (i.e. display thought leadership vs. simply "do" or execute something that was developed or directed by someone else)Must have experience initiating, driving and delivering complex analytical projectsAble to perform quantitative analysis using appropriate analytical and visualization tools such as Python, Tableau and open source librariesStrong software design and OOP fundamentals (must be functional in nearly any language)Demonstrated experience using machine learning algorithms in a commercial settingHigh proficiency in the use of statistical packages, understanding advantages and limitations of eachProficiency in statistical analysis, quantitative analytics, forecasting/predictive analytics, multivariate testing, and optimization algorithmsMust be very comfortable with numbers and have a solid understanding of various analytical techniques and where they should be best deployedMust have a basic understanding of the latest trends in database systems and technologies that enable advanced analytics including cloud based solutions such as AWSPreferred Qualifications:Experience in CPG, Retail and /or FoodserviceExperience with Agile Software DevelopmentAttributes:Inquisitive, innovative, and opportunisticHighly motivated, inspired overachieverStrong communication and interpersonal skillsUnderstanding of end to end process for deploying analytics within a business organization to create valueStrategic thinking and business acumenApplicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/15/2020
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Bachelor’s DegreeMinimum Years of Experience:5 YearsEmployment Type:Full TimeTravel Percentage:OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.Job Summary:Drives effective delivery of product/platform needs through developing high quality software and technical solutions. Fluent across the full stack and coaches junior developers to promote a flexible mindset and develop technical competenceResponsibilities:Leverages strong understanding of business to develop high quality code to meet product/platform requirementsDrives and leads adoption of architecture standards and development practices like Test-Driven development, code reviews, static code analysis etc.Writes effective technical user stories and ensures that non-functional requirements are met to ensure performance, scaling, resilience and maintainability of software/solutionsActively resolves defects and manages technical debtDevelops unit tests to ensure good coverage and regression testing abilityAssists in the development of automated tests and environment management scriptsPractices DevOps methods like CI/CD, SDLC automation and proactive monitoring/telemetryParticipates in sprint planning, daily stand-ups, sprint reviews and retrospectives to enable progress, and surface and resolve impedimentsEvaluates emerging technologies continually to identify opportunities, trends and best practices to strengthen Sysco’s development practicesMay play a supervisory role toward junior technical resources as they commit to and deliver workMandatory Experience:Bachelor's degree in CS or 4-5 years of relevant developer experience5-10 years of experience in developing high performance and highly scalable applications in an agile environment, depending on educationExtensive hands-on experience and expertise in modern programming languages (Java, JavaScript, C#, Python, Ruby, Groovy)Strong understanding of Scrum, Lean, XP, Kanban and other agile development techniquesStrong experience building and deploying applications on a cloud platform such as AWSFluency in DevOps, including continuous integration, continuous deployment / delivery, configuration and containerization, infrastructure as a code, and monitoringCompetencies:Demonstrated “agile-development” mindset with strong customer-focus & results-orientationFlexible mindset (not married to a single language) and demonstrated ability to grow skillset and work across the full technology stackAbility to excel in a fast paced agile environmentExcellent communication skills to effectively manage key business stakeholder relationshipsHighly proficient in teamwork and collaboration skillsPreferred Experience:5+ years of experience in data engineeringExcellent analytical capabilities, including experience collecting, analyzing and gathering insights from very large data setsHigh proficiency with SQL, ETL, and data visualization skillsHigh proficiency with Microsoft Excel and other Microsoft Office Suite ApplicationsPrior experience working with AWS technologies like EC2, Lambda, RedShift, S3, Kineses, Firehose, and GlueApplicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/15/2020
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Bachelor’s DegreeMinimum Years of Experience:5 YearsEmployment Type:Full TimeTravel Percentage:OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.Summary:Fluent across the full technology stack; owns delivery and support responsibility for a product or platform team; drives technical priorities; supports delivery efforts through technical advisory, coaching of other technical team members, and may also support hands-on execution; ensures technical consistency of the finished product with identified needs.Responsibilities:Drives technical priorities and owns delivery and support responsibility for a product or platform teamOversees agile development activities for a product or platform and leads the development of key mechanisms that support agile deliveryCoordinates cross team dependencies and collaborates between various groups to troubleshoot and resolve technical issues on a daily basisMay sometimes provide hands-on assistance with exceptionally complex technical solutions, operating as a senior engineerEngages with other technical stakeholders (operations, enterprise architecture, etc.) as necessary to manage technical requirements; facilitates estimation of costs and effort of work itemsEnsure the engineering and technical considerations are accounted for in team ritualsEnsures that the delivery team commits to achievable and realistic goals and includes the entire team in the estimation / planning process to obtain diverse perspectivesLeads the technical design of the product or platform and ensures that the prescribed architecture, security, development best practices, and agile best practices are adhered toMandatory Experience:Bachelor's degree in CS or 5-7 years of software development experience, including 1 year in a dev focused leadership role5–8 years of experience in developing and supporting high performance and highly scalable applications in an agile environment, depending on educationExtensive hands-on experience with the underlying technologies of product/platform (programming languages, databases, application integration etc.)Strong understanding of Scrum, Lean, XP, Kanban and other agile development techniquesFluency in DevOps, including continuous integration, continuous deployment / delivery, configuration and containerization, infrastructure as a code, and monitoringCompetencies:Demonstrated “agile-development” mindset with strong customer-focus & results-orientationFlexible mindset and demonstrated ability to grow skillset and work across the full technology stackExcellent technical and analytical skills to discuss problems, analyze solutions and enable improvementExcellent communication skills to effectively manage key business stakeholder relationshipsHighly proficient in teamwork and collaborationPreferred Experience:5+ years of software engineering experience with a focus on design, architecture, and development of highly scalable APIs/MicroServices using Java based technologies3+ years experience building and deploying enterprise applications on a cloud platform such as AWSExperience in designing and developing modern distributed applicationsPrior experience building applications in Pricing, Revenue Management, Finance, or eCommerce areasApplicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/15/2020
Houston, TX
(0 miles)
Company:US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Bachelor’s DegreeEmployment Type:Full TimeTravel Percentage:OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.SummaryDelivers value to Business and BT stakeholders through the planning, execution, and delivery of high quality software products and product enhancements through leading and mentoring an agile Product teamResponsibilitiesOwns people management responsibilities for 1–3 business analystsOwns the development and delivery of a software product in line with business needsOwns and drives key business relationships for the productResearches and analyzes industry trends and benchmarking information as they apply to productCreates & maintains an executable backlog of product requirementsUnderstands, defines, and communicates prioritization of product requirements with a mind toward business value and tradeoffsAssists with the distillation of product backlog requirements into user storiesParticipates actively in daily stand-ups, sprint planning meetings, sprint reviews and retrospectives to drive team alignment on product vision and value deliveryWeighs business risks, issues, & impediments being experienced by the product team & actively assists with issue resolutionInspects product progress throughout the sprint and is empowered to make critical decisions and accept work completed by the teamSupports product team members as they engage with stakeholders, build a backlog, and deliver workMandatory ExperienceBachelor's degree or equivalent5-8 years experience as a Product Owner, Product Manager or Business Analyst with 3+ years of experience in an agile environmentStrong understanding of Scrum, Lean, XP, Kanban and other agile development frameworksProven experience managing design and delivery of low-to-medium complexity productsSound knowledge of emerging technologies focusing on cloud products, SaaS platforms, or Enterprise ApplicationsCompetenciesStrong product management skills with deep understanding of product vision and overall product lifecycle Demonstrated leadership and people management skills and ability to make decisions and set clear prioritiesProven ability to recognize value and manage investments to maximize value delivered Strong stakeholder management and negotiation skillsPreferred Experience5+ years of Product Owner, Product Manager, or Business Analyst experience working with Pricing, Revenue Management, Finance, or eCommerce applications Excellent analytical capabilities, including experience collecting, analyzing and gathering insights from large data setsExcellent SQL and data visualization skillsHigh proficiency with Microsoft Excel and other Microsoft Office Suite ApplicationsPrior experience working with pricing applications such as Periscope, Pricefx, PROS, Vendavo, Zilliant, or othersPrior experience working with AWS technologiesApplicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Full Time
12/2/2020
Houston, TX
(0 miles)
$12.00 to $14.00 / hr
Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password problems, data sharing & synchronization, uninstalling/reinstalling basic software applications, verifying proper hardware and software configuration and set up, power cycling devices, navigating customers through application menus, and troubleshooting email issues. This is a performance based organization where all calls are recorded, monitored, and reviewed on a daily basis. You will be responsible for support of Computers and Operating Systems, tablets, MP3 players and other technical devices.
Perks of joining KellyConnect: Paid training at $12-$14/hr After 90 days Advisors are eligible for a one-time $500 tenure bonus Advisor earning potential of $15-$17/hr Explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training
Duties and Tasks/Essential Functions: Interact with customers in response to inquiries, concerns, and requests about products and services Gather customer/product information and determine the issue by analyzing the symptoms Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more Research using available resources, including article database systems Complete required training to stay current with system information, changes, and updates Participate in frequent 1:1/classroom video coaching sessions with leadership Exemplary attendance and punctuality
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