Company DescriptionPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.Job DescriptionAs Program Director, you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change.Your Impact:Act as the primary Engagement Lead for delivery of large-scale and complex programs for client’s digital business or engineering transformation programsFacilitate internal teams and advise clients to connecting solutions and integrating processes to ensure program development is in line with broader goals and objectives of the programDefine processes and tools needed by teams across all programs enabling successful program implementation and deliveryProvide guidance on consistent application of project management methodologies that align with strategic plansPartner with clients to plan, evolve, and formulate a customer-focused digital business transformation (DBT) strategy; seed, estimate, and facilitate budget planning for value-based digital business transformation engagementsTrack and evaluate the delivery metrics of the product teams within the engagement and facilitate continuous improvement to improve flow, quality, and value realizationAct as a trusted strategic advisor to clients to transform their business by guiding internal leaders and external senior stakeholders on engineering and digital business transformation methods and approachesOwn or liaise with the Executive PMO to communicate program executional metrics, risks, issues, and dependenciesArticulate engagement commercial metrics including client outcomes, leakage, burn rate, revenue & margins, etc. to support account health and drive account-level planning within the industry verticalDeliver thought-leadership around industry, process, PMO, delivery, and technology on behalf of the organizationQualificationsYour Skills & Experience:Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagementsProgram management experience in scaled digital implementation leading high performing teams within IT and consulting environmentEffective systems thinking skills and ability to identify interconnectivity across multiple streams of workDemonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and dataComfortable with C-suite reporting relationships and presenting to C-level executives, senior business leaders, and technology leadersKnowledge of best practices in design thinking/user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing)Experience with a variety of methodologies like scrum, Kanban, Scaled Agile frameworks (SAFe etc.), waterfall, and hybridEffective leadership, analytical skills, and negotiation skillsEffective conflict resolution skillsSet Yourself Apart With:Fostering innovation and creative problem solving backed by a strategic fact-baseA passion for creating unprecedented customer experiences and innovative digital businessesExperience in engaging and coaching c-level clients in highly strategic, critical business initiativesPublished thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolutionDeep experience in one or more of our industry verticalsCSM, CPSO, SAFe certifiedAdditional InformationAs part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at email@example.com or you may call us at +1-617-621-0200.