We are seeking an Experienced Field Service Technician to join our growing team, supporting customers throughout the New England region. This is a hands-on, field-based role focused on the installation, commissioning, troubleshooting, maintenance and repair of Crushing, Screening, Washing, and Conveying Equipment.
You’ll work in a variety of environments, including mining, quarrying and industrial operations, playing a critical role in ensuring optimal performance and reliability of our specialized equipment. This opportunity is ideal for a seasoned technician ready to take the next step in their career while helping grow and strengthen our regional service capabilities. Pay is competitive and based on your experience and skill set, and you'll have the chance to work hands-on with industry-leading equipment in a supportive, team-driven environment.
Key Responsibilities
- Install, commission, maintain, troubleshoot, inspect, repair and rebuild Crushing, Screening, Washing and Conveying Equipment in field environments.
- Serve as a technical expert and liaison between the company and its customers.
- Deliver timely, high-quality service that enhances equipment performance and customer satisfaction.
- Diagnose and resolve complex mechanical, hydraulic, electrical, and operational issues across all product lines.
- Lead installation crews and subcontractors during equipment setup and commissioning.
- Perform welding and light fabrication when needed.
- Operate machinery, tools, and diagnostic equipment safely and efficiently.
- Accurately read and interpret blueprints, schematics, manuals and technical documents related to crushing and material handling systems.
- Document all service activities with accuracy and clarity.
- Assist with generating service estimates and work scopes as required.
- Work closely with customers and internal teams to ensure service excellence.
- Travel approximately 75% (including overnight stays and occasional weekends).
- Adhere to all job sites and MSHA safety regulations.
- Maintain a safe and professional work environment at all times.
Benefits:
- Health, Dental & Vision Insurance
- Life Insurance
- Health Savings Account
- Parental Leave
- 401(k) Matching
- Paid Time Off (PTO)
- Referral Program
- Employee Assistance Program
- Flexible Spending Account
- On the Job Training
Qualifications:
- Minimum of 5+ years of experience in field service or equipment maintenance - preferably in Crushing, Screening or Heavy Industrial Equipment.
- Strong mechanical background with solid knowledge of hydraulics and electrical systems.
- Proficiency in interpreting technical diagrams, manuals and schematics.
- Self-motivated, solution-oriented and highly customer-focused
- Willingness and flexibility to travel regionally and occasionally on weekends
- Valid driver’s license with clean driving record.
- Organized with solid communication and coordination abilities
- Must supply a basic set of appropriate personal tools