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Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in Primary Purpose:
Sr. Systems Engineer is an advanced role that utilizes experience and skills to support and optimize the Exelon IT organization by providing expert technical guidance, direction and insight to project managers and stakeholders regarding IT system solutions and improvements being deployed within the enterprise environment. Utilizes expert & skillful abilities to optimize and maintain high priority and complex IT system initiatives and project solutions to include both cloud, non-cloud and hybrid cloud models. Leads the design and evolution of Exelon’s data center infrastructure to support enterprise-wide applications, energy systems, and operational technologies.
The IT Sr. Systems Engineer provides technical leadership to support delivery and maintenance of IT solutions supporting Exelon. This role will evaluate IT infrastructure and application solutions and make recommendations for supporting and optimizing application and data workloads within these hosting models, includingdata center expansion, migration, and modernization projects. Sr. Systems Engineer demonstrates expertise for monitoring, configuration and maintenance, of current hosting services to support virtual hosting technologies, software tools and to lead and support all data center projects. This role will work in collaboration with other IT teams, leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Exelon's large & complex enterprise and real-time operational environments, including assessing capacity and performance of existing data centers to absorb workloads.
Note: This is an onsite position. Employees are required to be in office at least 5 days per week.
Must reside & sit within Exelon/ComEd service territories in the Joliet area. No relocation is available.
Primary Duties:
- Establish evaluation, testing, lab and mockup solutions as needed. Serve as a senior resource and mentor in assigned daily support and deployments to operations and ensure solutions meet business requirements and established metrics (SLAs). Responsible for operating and maintaining complex solutions at the component level, including hands-on configuration, leading troubleshooting efforts and optimization of metrics for cloud based/hybrid/on-prem services. (45%)
- Support projects, planning, maintenance and operations. Consults with leadership, project teams, application/service support teams and end users to optimize availability and performance analysis for potential changes related to both cloud, non-cloud and hybrid cloud models. Provide technical expertise and guidance for maintaining performance and reliability of key IT solutions. (20%)
- Work closely with leadership and the team to develop future improvement plans, resource requirements, migrations strategies, and project schedules to improve service delivery and efficiency. Understand other technologies and service offerings and their impact to the delivery of cloud based/hybrid/on-prem services. (15%)
- Provide feedback and guidance to leadership and peers to risks identified during business impact analysis, site risk assessments and disaster recovery planning. (15%)
- Maintain technical knowledge and business acumen within our own discipline or function. Coach and mentor less experienced team members, apprentices and/or interns. (5%)
Job Scope:
- Position interacts with all levels of employees, including executives, vendors, involved in performance, maintenance, review, approval, testing and communication of business plans and services.
- Verify and clarify the needs and expectations of customers.
- Responds quickly and efficiently to customer service requests.
- Participates in and conducts meetings with customers.
- Keeps customers informed of status via standard reporting techniques.
- Meets the continuing service needs of a customer group, including requests for changes in work content.
- Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
- Makes multiple decisions simultaneously which impact situations beyond areas of direct responsibility. Capable of clearly and effectively delegating decisions to others for implementation.
- Possesses sufficient knowledge, training, and experience to be capable of successfully following best practices without requiring support and instruction from others. Able to train and educate by setting the example, giving appropriate instruction, providing leadership, and raising the level of performance of others while on the job.
- Independently develops alternatives and options to meet work objectives.
- Position has expertise in Microsoft or Oracle technologies and the integration of these services.
- Position has senior level expertise and hands-on competency in platform or application area of expertise, and tools/systems associated with these functions.
- 24/7 on-call rotational duties.
- Work under minimal supervision.
- Mentors junior-level team members and others.
Minimum Qualifications:
- Bachelor's Degree in Computer Science, Information Systems, Computer Networking 4 - 7 years' experience in IT infrastructure design, application design, cloud computing, disaster/recovery, or 6-9 years of relevant experience in lieu of degree.
- Experience with system administration.
- Demonstrated ability to design and document processes & procedures.
- Experience transitioning work to operational teams
- Maintained experience with the ability to design and troubleshoot Layer 1, Layer 2 and Layer 3 networks independently. Plus one of the following certifications: CDCMP, CCIE, DCCA, CompTIA Server+
- Experience participating in interviews of users as part of a systems development team to gather information for analysis or technical work.
- Demonstrated competence with business acumen within own discipline or function.
- Demonstrated ability to solve complex problems
- Demonstrated ability to effectively communicate highly technical information in non-technical terminology (written and verbal)
- Demonstrated ability to build and maintain relationships with strong teamwork skills.
- Demonstrates ability to influence up down and across
- Drives innovation by leveraging alternative perspectives and emerging technologies to deliver creative solutions
- Demonstrated ability to deliver work aligning to project management principles & framework
- Demonstrated ability to provide financial impact analysis
- Troubleshooting & Monitoring: Solid understanding of the capabilities of standard monitoring tools. Can make informed decisions on monitoring settings such as sample size, level of criticality, and some self-healing opportunities.
- Cloud Technologies: Build and maintain knowledge of new technologies or technology opportunities and assists in development of analysis of their use for business and/or IT clients
- Security Basics: Ability to evaluate a solution against current security requirements and future industry trends
- Scripting & Automation: Able to use PowerShell, Ansible, or another appropriate scripting tool to automate common tasks/create reports and troubleshoot issues with existing scripts
Preferred Qualifications:
- Master's Degree
- Project Management Professional (PMP) certification.
- Certification in area of expertise.
- Demonstrated ability to use configuration tools and support the management of changes made to hardware, software, firmware, documentation, test, test fixtures and test documentation of an automated information system throughout the development and operational life of a system.
- Proficiency to successfully demonstrate Process Improvement in practical applications of moderate difficulty.
- NERC-CIP Certification
- Architecture Design
- Design scalable and resilient data center architectures.
- Collaborate the development of hardware, software, networking, and storage systems.
- Ensure alignment with business goals and IT strategies.
- Infrastructure Planning
- Plan capacity and resource allocation (compute, storage, network).
- Evaluate and collaborate on technologies (e.g., virtualization, cloud integration).
- Design disaster recovery and business continuity solutions.
- Security & Compliance
- Assist in enforcing security protocols and access controls.
- Ensure compliance with industry standards.
- Conduct risk assessments and vulnerability analyses.
- Performance Optimization
- Monitor system performance and identify bottlenecks
- Recommend upgrades and improvements.
- Optimize energy efficiency and cooling systems.
- Collaboration & Leadership
- Work with cross-functional teams (network engineers, system admins, developers).
- Provide technical leadership and mentorship.
- Communicate architecture decisions to stakeholders.
- Documentation & Standards
- Maintain detailed documentation of architecture and configurations.
- Develop and enforce IT standards and best practices.
- Project Management
- Lead or support data center projects (migrations, expansions, upgrades).
- Manage timelines, budgets, and vendor relationships.
- Strategic Responsibilities
- Architectural Leadership: Lead the design and evolution of Exelon’s data center infrastructure to support enterprise-wide applications, energy systems, and operational technologies.
- Technology Alignment: Ensure data center architecture aligns with Exelon’s digital transformation goals, including sustainability, reliability, and scalability.
- Infrastructure & Systems Design
- Design and implement robust compute, storage, and network systems to support mission-critical energy applications.
- Integrate cloud platforms (AWS, Azure, GCP) with on-premise infrastructure for hybrid solutions.
- Support virtualization and containerization strategies (e.g., VMware).
- Security & Compliance
- Implement cybersecurity best practices across data center environments.
- Ensure compliance with NERC CIP, FERC, and other energy sector regulations.
- Conduct risk assessments and disaster recovery planning.
- Collaboration & Consultation
- Partner with business units, IT leadership, and engineering teams to translate operational needs into technical solutions.
- Provide expert consultation on data modeling, SAP BASIS, and enterprise data strategies.
- Operational Excellence
- Monitor performance and availability of data center systems.
- Lead initiatives for automation, energy efficiency, and predictive maintenance.
- Support integration with SCADA systems and other operational technologies.
- Project & Vendor Management
- Lead data center expansion, migration, and modernization projects.
- Manage vendor relationships and evaluate new technologies for adoption.
- Decommissioning Strategy
- Develop and execute detailed plans for safely decommissioning legacy data centers.
- Coordinate asset inventory, data migration, and secure disposal of hardware.
- Ensure compliance with environmental and data security regulations during decommissioning.
- Consolidation Planning
- Assess capacity and performance of existing data centers to absorb workloads.
- Design migration paths for applications, databases, and services.
- Minimize downtime and disruption during transitions.
- Stakeholder Coordination
- Collaborate with business units, IT operations, and cybersecurity teams.
- Communicate timelines, risks, and mitigation strategies to leadership.
- Manage vendors and third-party service providers involved in the transition.
- Infrastructure Optimization
- Reconfigure network topology, storage, and compute resources post-consolidation.
- Implement automation and monitoring tools to manage consolidated environments.
- Identify opportunities for cost savings and energy efficiency.
- Documentation & Compliance
- Maintain detailed records of decommissioned assets and migrated systems.
- Ensure all changes are documented in CMDB and aligned with Exelon’s ITIL practices.
- Conduct post-migration audits and performance assessments.
Benefits:
Benefits- Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $107,200.00/Yr. – $147,400.00/Yr.
- Annual Bonus for eligible positions: 15%
- 401(k) match and annual company contribution
- Medical, dental and vision insurance
- Life and disability insurance
- Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
- Employee Assistance Program and resources for mental and emotional support
- Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
- Referral bonus program
- And much more
Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.