Operations Supervisor

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

LSG Sky Chefs is a global leader in catering and hospitality services for the airline industry, dedicated to providing top-notch culinary experiences for passengers around the world.

We are currently seeking a hands-on, energetic, highly motivated, and experienced Operations Supervisor to join our dynamic team in Denver. As an Operations Supervisor, you will play a crucial role in leading and overseeing the assembly, dish, and sanitation teams, ensuring efficiency, quality, and compliance with safety standards.

• Work location: onsite @ Sky Chefs facility @ Denver International Airport Hours 5:30am to 2pm with 2 consecutive days off – must be available to work weekends if needed to support operational requirements

Benefits & Perks at LSG Sky Chefs
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Life and Disability Insurance
• Employee Meals
• Growth & Development Opportunities
• & More!!!

Main Accountabilities

Supervisor Responsibility

• Ensure the assigned area is properly organized, staffed, and managed to meet all delivery deadlines.
• Lead daily team meetings to communicate priorities and updates.
• Schedule and manage staff to achieve labor productivity goals while controlling overtime.
• Ensure compliance with all applicable regulatory standards, including FDA, USDA, OSHA, EPA, DOT, HACCP, and others.
• Maintain documentation of departmental processes and follow up to drive continuous improvements.
• Oversee accurate and on-time production and catering for all flights.
• Monitor operations to ensure full compliance with safety regulations.
• Perform other related duties as assigned

Leadership

• Lead, motivate, and develop team members to achieve high performance.
• Promote and uphold the company’s values and management principles within the department.
• Manage labor hours and operational costs, taking corrective action when targets are not met.
• Actively support and participate in company initiatives, including Quality, HACCP, Lean Manufacturing, Employee Safety, and Production Systems.

Knowledge, Skills and Experience

• Must have 1–3 years of supervisory experience in a food production or work in a related field within a fast-paced environment.
• Strong understanding of food safety regulations and standards (FDA, USDA, OSHA, HACCP, GMP, etc.).
• Proven leadership, problem-solving, and communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Office and Windows-based applications.
• Ability work in a refrigerated environment
• ServSafe certification a plus