Brinks Homeis a leader in thesmart security industry,protectingoveronemillion people across the U.S., Canada, and Puerto Rico.Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.
We strivefor the highest standards for our customerswhile fostering a positive work environment for our employees.We create aculturethatfosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless inourpursuit of security for life.
PositionOverview:
We are currently seeking a determinedSecurity Solutions Technicianwho embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity.
The Security Solutions Technicianrole combines technical installation expertise with consultative sales skills. You’ll be the face of Brinks Homeinstalling smart home and security equipment and upselling tailored solutions to meet customer needs.
KeyResponsibilities:
- Installation & Activation:
Install and activate smart home and security equipment including cameras, sensors, and IoT devices. - Customer Education:
Train customers on system usage, features, and maintenance to ensure optimal satisfaction and safety. - Upselling & System Enhancements:
- Propose new installations and system upgrades during service visits.
- Identify and suggest improvements to enhance security and convenience.
- Actively engage in upselling opportunities by recommending additional products and services.
- Maintain a commission-driven mindset and strive to exceed sales performance targets.
- Customer Relationship Building:
Represent Brinks Home’s product portfolio with professionalism and integrity, fostering long-term customer relationships.
Requirements:
- High School Diploma or GED required.
- Valid driver’s license with a good driving record.
- Proven upselling experience and ability to meet sales targets.
- Technical aptitude and willingness to learn smart home technologies.
- Comfortable climbing ladders and working at heights.
- Willingness to work in tight spaces such as crawlspaces, attics, and basements.
- Strong communication and customer service skills.
- Ability to lift up to 40 pounds.
Benefits:
Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
- Medical, Dental,Vision, 401(k)withEmployerMatch, Paid Time Off & Paid Holidays,HSA/FSA,Life& AD&DInsurance,Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits,Employee Resource Groups,Volunteer Hours, Discounted Equipment & Monitoring,Employee Referral Program, andContinuing Education
- To learn more about our company culture andcareer opportunities, please visit ourLinkedInandCareer Page.
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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