Walser Automotive Group & Avenica partner together in creating a unique and personalized experiencefor candidates interested in open positions across the organization.
*Watch this video to learn more from the team directly about what you can expect next.*
This is an opportunity to joinWalser Kia in Minnetonka, a brand-new dealership where you can join the team from day one.Walser's state-of-the-art Kia facility was built with people, efficiency, and innovation in mind, creating a modern space where careers and customer experiences thrive. If you’re ready to grow in an environment designed for the future, Walser Kia in Minnetonka is the place to start.
Compensation: $36,000 base + incentives
Responsibilities:
Service Advisors work with the service team to provide customer satisfaction with customer concerns and repairs.
- Act as the face of service by greeting customers as they enter the service drive.
- Perform vehicle walk-arounds, record mileage and VIN numbers, transport vehicles to technician bays, and write-up repair orders
- Understand basic automotive repairs, know how long each service will take and how much the repair will cost
- Serve as the liaison between technicians and customers, while relaying all information to set clear expectations of the visit to the guests
- Work as a team with your service admin and technicians to generate working hours and provide an excellent experience for your guests
- Prospect and sell dealership services, coordinate current work in progress, support pre-delivery activities and prepare for after-service delivery
- Execute proper follow up techniques with customers to build repeat business and ensure guest satisfaction.
Qualifications:
- High School Diploma, GED, or equivalent work experience
- Exceptional customer service skills
- Strong written and verbal communication skills
- Proven experience working in a team environment
- High level of detail orientation and accuracy
- Prior automotive experience a plus
- Must have a valid driver’s license and acceptable driving record
Comprehensive Benefits Include:
- Medical, Dental, Vision coverage & HSA/FSA
- Paid Parental Leave (Maternity, Paternity, Adoption)
- Adoption Assistance Program
- Life Insurance and 401K with Employer Match
- Pet insurance and Employee discounts
- Access to Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
- The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube
Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. **HAALO is required to complete your application**.By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.