General Notes
The Texas Child Health Access Through Telemedicine (TCHATT) Pediatric Mental Health Care Coordinator will work as part of an interdisciplinary, team-based program that cares for patients enrolled in the TCHATT program at Dell Medical School. TCHATT provides telemedicine or telehealth programs to school districts to help identify and assess the behavioral health needs of children and adolescents and provide access to mental health services.
This is a state funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC). TCMHCC was created by the 86th Texas Legislature to leverage the expertise and capacity of the health-related institutions of higher education to address urgent mental health challenges and improve the mental health care system in this state in relation to children, adolescents, and perinatal women.
A flexible working arrangement agreement can be accommodated based upon the needs of the program and with supervisor approval. This position may require occasional work on-site for some of the scheduled work week. Remote work will require reliable internet access and a suitable private workspace free from distractions. This position will work 40 hours per week with daily hours designated between 7 a.m. and 6 p.m. Monday through Friday.
This position has an end date of 8/31/2026, but may be renewable based upon availability of funding, work performance, and progress toward goals. Funding is expected to continue.
Purpose
The Pediatric Mental Health Care Coordinator will help children and families navigate through the TCHATT program and assist in connecting them to providers in the community for long-term care if needed. Interest in developing sustainable pathways for referrals and enhancing processes is welcomed.
Responsibilities
Work in an interdisciplinary model and collaborate with pediatric psychiatrists, psychologists, other licensed mental health professionals and operational staff to support students and families receiving care and navigate treatment recommendations. Assemble information concerning a patient's clinical background and referral needs.
Connect students and families to community resources for long term care, providing ongoing support and facilitation to ensure effective transition. Coordinate with TCHATT professionals, schools, and families to minimize obstacles and increase patient and provider satisfaction. Maintain confidentiality of information in all aspects of care. Act as a liaison to all stakeholders and support customer service needs including scheduling/rescheduling, records management and requests, and questions related to TCHATT services.
Oversee internal and external communication related to patient’s clinical services, discharge plan, and school collaboration among team members, patients, guardians, and school staff. Support team members in disseminating appropriate referral information. Document information in the electronic medical record. Collaborate with graduate assistants and/or interns to maintain a community resource database for external referrals, locating student referrals and problem solving complex cases.
Develop and deliver TCHATT trainings for new hires and school staff. Additionally, perform other duties and special projects, as assigned.
Other duties as assigned.
Required Qualifications
Bachelor’s degree in Social Work, Psychology, or related field. Three (3) years of professional experience working in health care or educational (preferably k-12) setting. Excellent oral and written communications skills. Proficient in Google Suite or other comparable office computer software package.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Master’s degree in social work, psychology, or related field. Knowledge of managed care, medical terminology, patient referral processes, claims, and CPT coding. Experience working with pediatric behavioral and mental health patient populations. Knowledge of educational practices supporting mental health and social emotional learning in K-12 settings. Experience developing, refining, and evaluating patient care plans or student education plans. Experience working in one or more electronic medical records platforms. Able to prioritize, plan, and handle multiple tasks/demands simultaneously. Bilingual (English/Spanish) language proficiency.
Salary Range
$47,000 -$54,000
Working Conditions
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity
Occasional weekend, overtime and evening work to meet deadlines
Occasional weekend, overtime and evening work to meet deadlines
Occasional interstate, intrastate and international travel
Required Materials
Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.