SUMMARY OF ROLE:The Director of Maintenance plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to provide unparalleled service to our residents by maintaining and improving the overall appearance of the property. The Director of Maintenance is responsible for the management of all maintenance operations, repairs, and preventative maintenance in their community.
PLATINUM SERVICE:It is our commitment to help each resident lead a purposeful life and we strive to deliver an exceptional experience through Platinum Service®.
WHY WORK FOR US:• Comprehensive Health Plan Options
• Medical and Prescription Coverage
• Dental and Vision Coverage
• FSA & HSA Account Options
• Access to Health Care & Mental Health E-Visits
• $10k Life Insurance Coverage*
• Supplemental Insurance Options
• Pet Insurance
• 401(k) Retirement Savings Plan with Generous Company Matching Benefits
• Paycheck Advances with Rain Instant Pay
• Employee Support Program (EAP)
• Tuition Discounts & Reimbursement with Rasmussen College
• Team Member Referral Bonus
• Shift Differentials
• LifeMart Employee Discounts
• OnShift Engage Bonus and Incentives
• Generous Paid Time Off & Discounted Travel Accommodations
• Childcare Discounts
• Rent Discounts
*Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.
Salary Range:$65,000 - $75,000 (per year)
Essential Job Functions: - Direct and oversee the daily maintenance functions and ensure all team members are trained and following policies and procedures.
- Create procedures that ensure daily maintenance tasks are executed properly by all department personnel.
- Conduct regular safety meetings, with designated team members to ensure safety procedures are followed and trained on within the community.
- Manage the safety log and communicate focus areas to department Directors and the Executive Director.
- Supervise safety and fire protection and prevention programs by inspecting work areas and equipment to ensure that maintenance personnel follow established safety regulations in the use of equipment and supplies at all times.
- Delegate and allocate the work assignments and work schedules for department personnel.
- Manage, train & onboard all department staff.
- Perform administrative duties, e.g., update the maintenance tracking system, complete spend down sheets, reports and evaluations.
- Plan, develop, train and implement a complete preventative maintenance program for all equipment. e.g., mechanicals, plumbing, electrical, generator, fire extinguishers, fire panel, and life safety equipment.
- Obtain/maintain material safety data sheets (MSDSs) for hazardous chemicals in the Maintenance Department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored.
- Ensure that established infection control and universal precautions policies and procedures are followed by all department team members.
- Confirm the physical aspects of the apartment/unit meets company standards and applicable laws.
- Diagnose problems, make repairs, track accomplishments and follow-up with progress and completion.
- Ensure unoccupied apartments/units are ready for occupancy.
- Ensure that services performed by outside vendors are properly completed/supervised in accordance with contracts/work orders.
- Supervise, coordinate, train team members on, and at times, perform the following work:
- As-needed electrical, HVAC, EPA, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, painting, and overall apartment cleaning and other activities as necessary within the confines of any applicable licensing requirements.
- Track maintenance service requests, including documentation of the status of each request and ensuring that appropriate follow-through occurs.
- Electrical repairs on items such as appliances, fixtures, switches, outlets and install ceiling fans as well as indoor and outdoor light fixtures within the confines of any applicable licensing requirements.
- Repairs on air conditioners, heating units, and refrigeration units (use of refrigerant recovery equipment requires proper certification) within the confines of any applicable licensing requirements.
- Plumbing work. (e.g., clear stoppages, replace/repair fittings, faucets, and toilets).
- Complete minor re-piping including the soldering of copper pipes. Ensure work is performed within confines of any applicable licensing requirements.
- Replacement of broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, window coverings and locks.
- Carpentry work. (e.g., replace/repair doors, windows, closet bi-fold or sliding doors and building shelves).
- Repair of concrete steps, patios, fencing, and signage as needed.
- Painting of apartments/units, hallways, common areas, and other areas as necessary.
- Inspect all resident occupied or unoccupied apartments/units, buildings, and common areas; perform repairs and other duties as necessary or requested.
- Timely completion of appropriate apartment/unit make ready procedures for move-ins.
- Daily maintenance of grounds and common areas, including but not limited to, all lighting, snow removal (if applicable), trash removal and vehicle maintenance.
- Snow and ice removal (if applicable) e.g., snow blowing, shoveling, putting down salt, and using a pick to remove ice build-up on sidewalks and walkways, parking lots and common spaces.
- Troubleshoot and perform correct maintenance procedures on indoor or outdoor pool or spa equipment, if applicable (pool equipment maintenance requires proper certification).
- Perform or delegate scheduled maintenance on all equipment based on the manufacturer's recommendations and operation manuals, (e.g., boilers, hot water heaters, lawn equipment and other vehicles).
- Responsible for material control and efficient utilization of maintenance equipment.
- Maintain accurate records regarding preventive maintenance, service requests, and inventories (e.g., invoices and service requests).
- Remain well-versed on changing building codes while complying with all industry Fair Housing rules & Regulations.
- Discuss the possible impact to the community on changes to the rules & regulations with the Executive Director.
- Participate in facility surveys (inspections) made by authorized government agencies as necessary or as may be directed.
- Review and develop a plan of correction for maintenance deficiencies noted during survey inspections and provide a written copy of such to the Executive Director.
- Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times.
- Perform other essential job-related duties as assigned.
Knowledge and Critical Skills: - Be able to make independent decisions and follow instructions.
- Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
- Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
- Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families.
- Comply with all industry Fair Housing rules and regulations.
- Knowledgeable in building codes and safety regulations.
- General knowledge of Microsoft Office Suite.
- HUD React Readiness & Experience
Education and Experience: - Must meet all applicable state and federal requirements for this position.
- High School Diploma or General Education Degree (GED).
- Five or more years of prior experience in general maintenance or a combination of education and experience required.
- Must be knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical and plumbing systems.
- Minimum of two or more years of previous supervisor experience preferred.
- Must be licensed in accordance with current applicable standards, codes, labor laws, etc. (e.g., Boilers License, HVAC, Electric, Journeyman, Pool Operator's License, and EPA Certification, if applicable to Company).
Supervisory Responsibility: - The Director of Maintenance may supervise maintenance, housekeeping and laundry team members.
WHO WE ARE:INSERT FACILITY INFORMATION
SUMMARY OF ROLE:The Director of Maintenance plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to provide unparalleled service to our residents by maintaining and improving the overall appearance of the property. The Director of Maintenance is responsible for the management of all maintenance operations, repairs, and preventative maintenance in their community.
PLATINUM SERVICE:It is our commitment to help each resident lead a purposeful life and we strive to deliver an exceptional experience through Platinum Service®.
SHIFT: NEED SHIFT INFO
WAGE: NEED WAGE INFO WHY WORK FOR US:• Comprehensive Health Plan Options
• Medical and Prescription Coverage
• Dental and Vision Coverage
• FSA & HSA Account Options
• Access to Health Care & Mental Health E-Visits
• $10k Life Insurance Coverage*
• Supplemental Insurance Options
• Pet Insurance
• 401(k) Retirement Savings Plan with Generous Company Matching Benefits
• Paycheck Advances with Rain Instant Pay
• Employee Support Program (EAP)
• Tuition Discounts & Reimbursement with Rasmussen College
• Team Member Referral Bonus
• Shift Differentials
• LifeMart Employee Discounts
• OnShift Engage Bonus and Incentives
• Generous Paid Time Off & Discounted Travel Accommodations
• Childcare Discounts
• Rent Discounts
*Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.