Mosaic at Home Coordinator

Mosaic

Urbandale, IA Posted 8/12/2025 Full Time

Empowering Lives: Mosaic at Home Coordinator

Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives Are you a skilled communicator and problem-solver who thrives in a collaborative environment If so, the Mosaic at Home Coordinator role at Mosaic makes a real difference in the lives of the people we serve.

At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.

What You'll Do:

  • Build Meaningful Connections:Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
  • Empower Communication:Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
  • Facilitate Successful Matches:Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
  • Develop Personalized Support Plans:Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
  • Oversee Contracted Services:Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
  • Provide On-Call Support:Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.

SCHEDULE:Days (typically Monday through Friday from 8am-5pm which can include working evenings/weekends to meet needs), Salaried, Oncall responsibilities for providers/persons served on caseload which can include working evenings/weekends to meet needs, Hybrid position, Travel up to 2 hours outside of Des Moines metro - agency vehicle available.

Commitment to Inclusion, Diversity, Equity and Belonging:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

What You'll Bring:

  • A Bachelor’s degree is preferred;A minimum of two years of related work experience is required.
  • Previous experience working with people with intellectual disabilities is a plus.
  • Valid Driver's license.
  • Passion for Mosaic’s mission.
  • Strong communication and relationship-building skills.
  • Experience in behavior management and knowledge of regulations.
  • Excellent planning and problem-solving skills.
  • Computer proficiency.

Why You'll Love Working at Mosaic:

  • Make a Real Impact:Contribute to a mission-driven organization that is dedicated to empowering individuals and creating inclusive communities.
  • Be Part of a Supportive Team:Join a collaborative and compassionate team that values your contributions.
  • Professional Growth and Development:Opportunities for training and advancement within the organization.
  • Live Our Values:Embrace Mosaic’s values of belonging, connection, faithfulness, and grit.
  • Competitive Benefits:We offer a comprehensive benefits package after 60 days of employment including health, dental, prescription plans, life insurance, short and long term disability, tuition assistance, 403b retirement plan.AVAILABLE IMMEDIATELY:Paid time off hours (this benefit starts accruing day 1) and Daily Pay - get paid every day for your work.
JOB LOCATION:
Urbandale, IA 50322

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