Coordinator, Events (Nelson's Green Brier Distillery)

Constellation Brands

Job Description

Position Summary

The Internal Hospitality and Events Coordinator role reports directly to the Events Manager with a dotted line to the Sr. Manager of Internal Hospitalityand is responsible for facilitating all internal CBI, industry VIP and other hospitality visit requests as well as the coordination of onsite and virtual events, managing internal and external relationships, media visits, and assisting the Event Sales team with initial event inquiries. The goal is to provide top-notch experiences to all clients by providing unforgettable hospitality that highlights the best of our brand. Nelson’s Green Brier’s mission “blending education and passion in the pursuit of excellence” and vision of “honoring our past, shaping the future” will guide the activities of this role.

Responsibilities

• Drive all aspects of internal hospitality: collaborating with key partners for coordination and execution
• Manage all internal hospitality inquiries and visit requests:
  • Respond to initial requests within a timely manner
    • Enter all inquiry information
    • Request additional information
    • Send venue packets and provide information on experiences available at each venue
    • Provide customized hospitality offering for requests
    • Maintain monthly visit report and upcoming visits reports
    • Work with Event Sales Reps to coordinate larger group events
      
• Assist Sales and Marketing with VIPs and media reservations
  • Work closely with reception and department managers to clearly communicate visit needs, billing notes, etc.
  • Track visits and report monthly activities to NGB Head of Hospitality
    
• Assist in driving increased revenue at the distillery through private event bookings
  • Send venue packets and provide information on availability & pricing
  • Communicate and connect qualified “lead” with appropriate sales rep for contract
  • Send menus, floorplans, photos, etc.
  • Site walkthroughs with potential clients
  • Vendor and equipment coordination
  • Provide gift options, heightened trade relations tours and experiences
  • Implement process for trade visits to sign up for our newsletter
    
• BEO process & visit coordination
  • Coordinate all final details with client to create Banquet Event Order
  • Assist in coordinating with FOH and BOH managers, staffing managers and finance to ensure staff has all updated information
  • Coordinate specialty requests such as gift drop-offs and ‘meet & greets’ for groups
  • Onsite event host and lead as needed
    
• Assist in coordinating Nelson’s Green Brier promotional events
• Support in weekly BEO meetings: Meeting efficiency and improve informing up and cross functions

Qualifications

• Minimum one year experience in event coordination and the hospitality industry
• Passion for hospitality and events with a willingness to do what is needed to produce the best experience for our guests
• Strong interpersonal and excellent communication skills required
  • Verbal, written, listening and presentation
  • Ability to take direction and work with existing guidelines and processes
  • Ability to work with a diverse set of team members
  • Ability to communicate clearly and effectively with a diverse set of clients
    
• Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, e-mail, restaurant reservation, POS and event management software
• Demonstrate a high level of follow-through and ability to meet multiple deadlines
• Strong organizational and time management skills
• Dedication to providing excellent customer service
• Willingness to work a flexible schedule, including days, evening, weekends and holidays

Additional criteria

• Exhibits core competencies
  • Be Agile
  • Collaborate and be inclusive
  • Communicate effectively
  • Develop self & others
  • Drive results
    
• Portrays Nelson’s Green Brier core values
  • Integrity, Quality, Community, Authenticity, Accessibility

Physical Requirements/Work Environment

Physical Requirements: The employee frequently is required to sit or stand for long periods of time. The employee is occasionally required to lift and/or move objects up to 25 pounds. Frequent walking, including going up and down stairs and bending are required.

Work Environment: Working conditions at an event may require the employee to be outside for extended periods of time and/or occasionally in a kitchen with slippery floors. Irregular shifts, nights, weekends, and long hours may be required, particularly when working an event.

Position requires employee to work standard Monday – Friday shifts and support weekend and evening events as needed. Position requires five days on property with the ability to work from home if business permits.

Travel Required: None

Location

Additional Locations

Job Type

Job Area

The salary range for this role is:

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).