The
Audit Supervisor is responsible for overseeing the accuracy and integrity of sales data and financial controls across retail locations. They lead audit processes, support compliance, and coach and develop a small team directly, but a wider store level team indirectly. This role partners cross-functionally to enhance systems, support operations, and manage vendor relationships. Aligned with our Grow Every Day purpose, they foster a culture of continuous improvement, professional development, and accountability that drives both individual and company growth.
Sales Audit Process Management - Develop and implement auditing processes for retail sales and payment transactions.
- Reconcile store sales and payments prior to uploading to the general ledger.
- Identify POS control weaknesses, non-compliance issues, and loss prevention risks.
- Monitor over/shorts, investigate variances, and report findings.
- Schedule and ensure timely, accurate completion of store level cash audits.
- Conduct store level cash control audits and review results with store management.
- Ensure adherence to standard operating procedures.
- Provide guidance to sales auditors and store level Associates on policy compliance.
Financial Control & Compliance - Oversee timely reconciliation of store sales and tender data.
- Implement and optimize fraud detection strategies; support investigations as needed.
- Ensure compliance with financial regulations, including Payment Card Industry (PCI) and Anti-Money Laundering (AML) requirements.
- Maintain audit controls, policies, and procedures for front-end operations.
- Ensure operational compliance and security related to smart safe usage and performance across all store locations.
- Support the design, training, and implementation of front-end systems (POS, EFT, cash recyclers, lottery).
- Manage operational store supplies (e.g., deposit slips, postage), reordering as needed.
Reporting & Analysis - Analyze POS data, including sales and tender activity, to identify discrepancies and trends.
- Oversee reconciliation and reporting for lottery machines, Dierbergs gift cards, and third-party gift cards (e.g., Blackhawk), ensuring accuracy and accountability.
- Prepare and present audit findings, variance analyses, and recommendations to management.
- Develop and maintain monthly reporting on key metrics to support performance evaluation.
- Lead initiatives to improve audit compliance, efficiency, and internal controls.
- Help create and implement training materials and process documentation.
Partnering & Collaborating - Partner with internal departments (e.g., Finance, Operations, IT) to resolve discrepancies and streamline processes.
- Collaborate with Store Directors and Head Cashiers to ensure compliance with front-end procedures and provide additional training where needed.
- Act as the liaison between stores and vendors (e.g., Brinks & Tydel), managing vendor relationships and ensuring effective communication and issue resolution.
- Support implementation of new systems by coordinating training, change management, and feedback.
- Manage vendor relationships and contracts related to front-end systems and equipment.
Leading & Influencing People - Manage, coach, and develop a small team of sales audit professionals.
- Mentor team to ensure accurate, timely execution of responsibilities.
- Provide training and development for Head Cashiers and guest service Associates by leading in-store training and quarterly Head Cashier meetings.
- Provide training and development for Head Cashiers and guest services Associates
- Promote a culture of accountability, compliance, and continuous improvement.
Job Requirements - Bachelor's degree in Accounting, Finance, Business Administration, or a related field required.
- 3-5 years of experience in accounting, auditing, financial controls, or retail operations.
- 2+ years of experience in management or a role with demonstrated leadership responsibilities required.
- Experience in a multi-location environment is strongly preferred, experience in retail is a plus.
- Strong understanding of accounting processes and financial reporting standards, with hands-on experience in debit/credit transactions, general ledger management, and account reconciliation.
- Strong Excel and data analysis skills required; experience with Power Query is a plus.
- Demonstrated ability to lead, train, and develop teams in a fast-paced, detail-oriented environment.
- Strong analytical, investigative, and communication skills with the ability to present findings to senior leadership and collaborate cross-functionally.
- Highly organized with excellent project management skills and attention to detail; able to manage competing priorities and multiple audits simultaneously.
- Comfortable overseeing operational areas such as vendor coordination and supply inventory
- Proven ability to maintain confidentiality and sound judgment in all matters.
- Flexible, adaptable, and able to travel occasionally to Dierbergs locations within the STL Metro area and Osage Beach.
What's in it for you - Health and retirement benefitsincluding medical, dental, short-term and long-term disability, 401(k) with company match, FSA, and life insurance
- Weekly pay
- Paid time off provided, including PTO and sick days
- Employee Assistance Programfor you and your family to assist in many of life's challenges, from short-term counseling, legal questions to financial guidance
- Associate-only savings, free products, bonus points, sweepstakesand more - being a part of our team has its perks with Dierbergs Rewards
- Wellness initiatives and volunteer opportunitiesto keep you healthy, engaged and involved
- Rewards, recognition and appreciationprograms and events to spotlight you AND your exceptional talents
- Opportunity to Grow Every Dayby building knowledge, supporting growth and creating connections - Let's GROW!
This description is representative only and is not all inclusive of tasks that an Associate may be required to perform.