Facilities Manager

You'll manage daily operations at assigned sites while based full-time at the client location in Washington DC.

Key aspects include:

• Serving as primary client contact

• Implementing and maintaining building procedures

• Managing facilities services, procurement, budgets, contractors, HSEQ, projects, and staff

• Supporting high-profile properties in Washington DC, New York, Ottawa, Honolulu, Mexico, and leased sites in Chicago, Los Angeles, and Port of Spain

• Some travel required within the Americas region and potentially overseas

Client & Stakeholder Management

• Communicate with Department staff, contractors, and service providers

• Address work order requests

• Coordinate work schedules around client downtime windows

• Deliver exceptional customer service

• Build relationships with stakeholders at all levels

Property & Facilities Management

• Lead staff and contractors across North American sites

• Monitor vendor performance and track work order completion

• Prioritize and schedule maintenance work

• Manage maintenance contracts and warranty obligations

• Apply standard processes and support vendor procurement

• Conduct property inspections and assist with audits

• Cover for Senior Facilities Manager when needed

Project Management

• Support minor capital works delivery

• Work with procurement on vendor selection

Financial Management

• Develop and manage operating and capital budgets

• Process purchase orders and receipts promptly

• Identify cost savings opportunities

• Support financial reporting and compliance

• Help develop multi-year improvement plans

Health & Safety Management

• Ensure compliance with JLL, client, and legal requirements

• Verify vendor safety documentation

• Maintain safety procedures and incident reporting

• Support risk management programs and audits

• Review contractor safety methods

General Duties

• Conduct regular site inspections

• Improve operational efficiencies

• Implement best practices

• Maintain facility management systems

• Meet performance targets

• Escort visitors when required

• Ensure security protocols are followed

Ideal Candidate Profile

Required Qualifications

• Degree in engineering, facilities, or property management
• Experience in client-facing facilities management, especially in public sector
• Technical knowledge of building systems (HVAC, chillers, fire protection, electrical, BMS)
• Vendor management experience for specialized services
• Strong budget and procurement management skills
• Experience with CMMS systems and Microsoft Office
• HSEQ compliance knowledge

Desired Skills

• Bilingual in English and Spanish
• Experience with JLL systems (Corrigo, CMO, UniForm)
• Facilities team management experience

Key Competencies

• Client focus and relationship management with high-level personnel
• Self-motivated with ability to manage conflicting priorities
• Problem-solving and decision-making under pressure
• Independent worker who meets performance targets
• Strong written and verbal communication skills
• Team player with active listening skills
• Professional, honest, and trustworthy approach