Description
Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC)
At Portland Veterinary Emergency and Specialty Care (PVESC), we’re building a unique and dynamic workplace where our team members thrive, grow, and continuously learn while delivering exceptional care to our patients and their families. If you’re looking to be part of a place that encourages growth, collaboration, and a sense of purpose, we want you to join our team and help us continue to create this special environment.
About PVESC:
We are a growing 26-doctor emergency and specialty veterinary practice offering specialized care in surgery, internal medicine, oncology, dermatology, neurology, emergency & critical care, and cardiology. With endless opportunities to expand your knowledge and achieve success, PVESC is the ideal place to grow your career in veterinary medicine.
We’re currently seeking an EmergencyCoordinatorto join our busy emergency department. In this vital role, you’ll serve as a key liaison between our clinical staff, client service representatives, and clients, ensuring smooth communication and seamless patient care. If you have veterinary experience (preferably emergency care), exceptional organizational skills, and a compassionate approach to client communication, we want to hear from you!
Why PVESC
We value our team members and are committed to providing a supportive and rewarding workplace. In addition to competitive compensation based on experience, we offer a comprehensive benefits packagethat includes:
- Medical, dental, and vision insurance
- Life insurance, long-term disability, and more
- Paid time off, paid volunteer hours, and holiday pay
- 401(k) with employer match
- Uniform allowance and personal pet discount
- Paid continuing education and professional development opportunities
At PVESC, we foster a team-driven culturewhere every voice matters. We encourage all team members to contribute their thoughts, ideas, and energy to help us achieve collective success. We work collaboratively to make sure every member has the opportunity to shape their work life and grow professionally.
Anticipated Schedule:
This is a full-time position
Some holidays are required
- Tuesday: 7:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 8:00 PM
- Friday: 7:30 AM - 6:00 PM
- Saturday: 7:30 AM - 6:00 PM
Compensation:
- Starting at $22/hr (dependent upon experience)
Requirements
What You’ll Do:
As an EmergencyCoordinator, you’ll be an essential part of the emergency department team, supporting our criticalists, emergency clinicians, technicians, and client service staff in a variety of important tasks. Your role will involve:
- Assisting with triageand patient intake, ensuring smooth and efficient communication throughout the emergency process
- Handling client communications, including updates, follow-ups, and providing important information to referring veterinary hospitals
- Discharging patients, ensuring all instructions and care plans are clearly communicated to pet owners
- Providing compassionate, clear, and effective communication with clients, helping them navigate the emotional and logistical challenges that come with emergency care
- Collaborating closely with clinical and administrative teamsto ensure the best possible experience for clients and patients
- Supporting daily operationsin the emergency department, including new cases, records, and patient flow
Who We’re Looking For:
- Previous veterinary experience is required, with a preference for emergency care experience
- Technician knowledge is preferred, but not mandatorywhat matters most is your ability to communicate effectively, stay organized, and provide excellent client service
- Exceptional organizational and multitasking skills
- Strong customer serviceabilities, with a compassionate and solution-oriented approach
- The ability to collaborate with diverse teams and support the needs of both clients and staff
Ready to Make an Impact If you’re excited to join a high-performing team, engage in meaningful work, and help elevate the quality of care at PVESC, we’d love to connect with you. Come join us and be a part of something truly specialwhere you’ll not only help patients and clients, but you’ll also have the chance to grow, learn, and make a lasting difference every day.
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