• Selects, trains, manages and develops an effective and efficient Services staff. Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to sup-port services needed.
• Provides site supervision of On-Site Service Technicians at multiple locations.
• Coordinates delivery and pick-up with MAE, outside vendors, and others as required. Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned.
• Travels within assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues.
• Travels between customer facilities providing on-site placement and collection of waste containers for various Stericycle programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested. May oversee outside vendor services as well.
• Perform other duties and responsibilities, as assigned.
• This position requires complying with all state, local, customer, and Stericycle immunization requirements, which includes full vaccination against COVID-19. Stericycle is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
• Work within a hospital setting required. As potential expo-sure to infectious materials and/or patients is a risk, use of company-provided personal protective equipment is required.
• Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds.