Mopar Supplier Warranty Manager / Powertrain Lead:
Candidate must be a creative problem solver, proactive and steadfast in the identification and resolution of quality issues and improving Vehicle Warranty. The selected individual will have experience in automotive and possess a broad knowledge of the entire automotive engineering, manufacturing, warranty and quality landscape. The candidate must be high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Person will be responsible for managing a team of Mopar Warranty Analysts monitoring Quality activities in collaboration with Suppliers, Quality, Engineering & Technical Service Operations with a focus on:
- Field failure data analysis and warranty reduction
- Assessment of production part changes and the subsequent impact on service parts
- Recommendation and implementation of process improvements at supplier remanufacturing locations
The responsibilities will include at a minimum:
- Manage & resolve Cost Recovery Projects working between the Supplier, Purchasing, Engineering and General Console to resolve roadblocks.
- Plan, prioritize, set goals and manage multiple projects in a technical and business environment.
- Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
- Develop relationships and work closely with the various internal Engineering Organizations to ensure transfer of product knowledge within the appropriate service organizations.
- Participate/Lead in technical discussion and collaborate with the cross-functioning teams such as product design, quality, service operations, purchasing, inventory control and program management.
- Manage a team of Mopar Warranty Analysts driving results on KPI’s across the team and developing team members.
- Oversee PRAS+ Specialists conducting part retentions, analysis and hosting live reviews