Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
The Field Service Valve Technician is responsible for performing control valve repairs, troubleshooting, testing, and commissioning in both field and workshop environments. This role involves working with a variety of valve product lines, including Flowserve (Valtek, Kammer, Argus, Valbart, Durco) and competitor brands (Fisher, Masoneilian, Samson). The Field Service technician will also provide customer support, mentor junior technicians, and assist engineering teams with failure evaluations.
Key Responsibilities:
- Perform disassembly, cleaning, inspection, repair, and reassembly of control valves following work orders, drawings, and procedures.
- Conduct diagnostic testing using SoftTools, Profiler, ValveSight, FAST Test, or StarTalk XP.
- Independently commission, configure, troubleshoot, and repair Flowserve and competitor valve product lines.
- Provide technical support to customers via phone and on-site visits.
- Conduct factory and field testing of valves and positioners, ensuring compliance with specifications.
- Utilize and interpret results from digital communication protocols (HART, MODBUS, Foundation Fieldbus).
- Operate precision measuring instruments (micrometers, verniers) and hand tools (hydraulic torque wrenches, fire torches).
- Assist with training programs for customers, sales teams, and Flowserve employees.
- Initiate Non-Conformance Reports (NCRs) and collaborate with engineering on failure evaluations.
- Support the assembly department when needed.
- Ensure compliance with safety procedures and use of required PPE.
- Maintain detailed service reports and documentation.
- Perform physically demanding tasks, including climbing ladders and working around large equipment outdoors.
- An active driver’s license with a good driving record is essential to the role.
- Able to travel, including regionally, for extended periods of time
- Steady travel around 50 to 75% depending on business needs, with overnight stays as required
Preferred Qualifications & Skills
- 5+ years of hands-on experience with control valves and related equipment.
- Proficiency in Flowserve valve product lines and competitor brands.
- Strong troubleshooting and problem-solving skills.
- Experience with digital valve communication protocols and diagnostic tools.
- Ability to read and interpret blueprints, technical drawings, and procedure manuals.
- Proficient in Microsoft Office, Oracle, LMS, PMP, ISOquest, SharePoint, and FlexDash.
- Strong customer service skills with a focus on quality and deadlines.
- Ability to lift up to 50 lbs. and stand for extended periods.
- Willingness to work overtime and weekends as needed.
- Team-oriented mindset with a commitment to continuous improvement.
- Associate degree or equivalent from a technical school.
- Experience conducting training programs for control valves and positioners.
- Workshop experience in valve assembly and testing.
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits
Req ID : R-15359
Job Family Group : Operations
Job Family : OP Field Service
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve. com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.