Automotive Dealership Service Manager
Experience is Required
Relocation Assistance Available
Are you an experienced auto dealership Service Manager with excellent leadership, sales, time management, administrative and 'people' skills A successful auto dealership in southern Louisiana is seeking an experienced Service Managerto lead our state-of-the-art Service Center. This is a high-impact leadership role where you’ll oversee daily operations, drive efficiency, and ensure an exceptional customer experience.
We’re seeking an experienced Service Manager with a proven track record in service management, a passion for developing high-performing teams, and the ability to foster a positive, customer-focused workplace. If you're motivated to grow with a dealership that values excellence and teamwork, apply today and become a key part of our success!
We believe your workplace should value your time and your talent. Our dealership provides a team-first environment where effort is recognized and success is rewarded.
Responsibilities - Service Manager:
- Manage an efficient and profitable high-volume automotive dealership Service Department
- Manage and coach automotive technicians, service advisors, and support personnel
- Oversee employee training and development
- Ensure top-tier customer satisfaction and handle escalated concerns
- Monitor department performance (sales, gross profit, productivity, CSI scores)
- Develop action plans to improve performance and increase customer loyaltyand CSI
- Set and obtain sales objectives and control costs
- Ensure maintenance and repairs are performed correctly
- Ensure proper equipment maintenance and a safe working environment
Requirements:
- Required: Automotive dealership service management experience with excellent leadership, sales, time management, 'people' and administrative skills
- Strong managerial and motivational skills
- Verifiable track record of growing the business and high customer satisfaction
- Outstanding customer service and customer/employee retention skills
- Financial and business acumen and the ability to increase revenue and profits
- Self-motivated, goal-oriented, and thrives in a fast-paced environment
- Excellent computer, customer service and communication skills
- Professional appearance and demeanor
- Must be able to work an extended hours schedule, including weekends.
Full-time Benefits:
- A generous income and benefits package will be discussed during the interview, relocation assistance is available