Cold Food Operations Supervisor (3) Openings

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

TheColdFoodOperationsSupervisoratSkyChefsplaysacriticalroleinoverseeingandmanagingthepreparation,storage,anddistributionofcoldfooditemsinaccordancewithcompanystandards,customerspecifications,andfoodsafetyregulations.Thispositionisresponsibleforsupervisingateamofkitchenstaff,ensuringthatallcoldfooditemsarepreparedefficientlyandmeetqualitystandards.Thesupervisorwillalsomanageinventory,monitortheadherencetofoodsafetyprotocols,andworkcollaborativelywithotherdepartmentstoensureseamlessoperations.Theidealcandidatewillhavestrongleadershipskills,adeepunderstandingoffoodproductionprocesses,andacommitmenttomaintaininghighstandardsofcleanlinessandsafety.ThisroleisessentialinensuringthatSkyChefsdeliverspremium,high-qualitycoldfoodproductstoourairlineandhospitalityclients.

Main Accountabilities

Supervisor Responsibility

• ResponsibleforsupervisingtheColdFoodDepartmentandworkingcloselywithotherdepartmentleaders
• Ensurethattheareaofresponsibilityisproperlyorganized,staffedanddirectedandthatalldeliverytimesarebeingmettimely
• Conductdailyworkgroupmeetings
• Maintainsallfinancialgoalsrelatedtomaterial,productivity,overtime,andlaborgoals
• Ensurecompliancewithallgovernmentregulatoryagenciesstandards(example:FoodandDrugAdministration(FDA),UnitedStatedDepartmentofAgriculture(USDA),OccupationalSafetyandHealthAdministration(OSHA),EnvironmentalProtectionAdministration(EPA),DepartmentofTransportation(DOT),HazardAnalysisandCriticalControlPoints(HACCP),etc.)
• Documentandfollowuponalldepartmentprocessesinordertoimplementimprovements
• Otherdutiesasdeemednecessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Associates/Bachelor’sdegreeorequivalentexperience
• Inaddition,onetothreeyearsofsupervisoryexperienceinafoodproductionandrestaurantorcateringenvironmentorequivalentexperience
• Foodhandlingandfoodsafetyknowledgeexperience
• Musthavestrongandeffectiveleadershipandcommunicationskillsandtheabilitytosuccessfullymanageastaffof20+hourlyemployees
• Candidatemustbecomfortablewithalllevelsofemployeesandhavetheabilitytodrivepositiveprogramchange.
• Abilitytogivenegativeandpositivefeedbacktoemployeesonadailybasis
• WorkingknowledgeofOSHA,GoodManufacturingPractice(GMP),FDA,USDAandEPAregulations
• Excellentverbal,writtenandorganizationalskillsrequiredalongwiththeabilitytomulti-task
• GoodknowledgeofMicrosoftOfficeandWindows-basedcomputerapplications