Job-Specific Essential Duties and Responsibilities:
- Lead and manage a multidisciplinary technical team (network, RHEL, DevOps, data, Windows, MQ, and Telephony teams) to support and enhance Secure Flight operations.
- Oversee the migration of critical systems, ensuring seamless transition and minimal disruption to operations.
- Provide technical leadership and strategic guidance for system upgrades, enhancements, and performance optimizations.
- Collaborate with internal stakeholders, and external partners to ensure alignment with federal security and compliance requirements.
- Implement and enforce ITIL v4 best practices to improve service management and operational efficiency.
- Ensure compliance with federal agency standards, security policies, and governance frameworks.
- Identify and mitigate risks related to network security, data integrity, and system resilience.
- Develop and maintain documentation, including technical roadmaps, system architecture, and migration plans.
- Other tasks as requested.
Job-Specific Minimum Requirements:
- Active Secret clearance
- Due to contract requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered.
- 12+ years of hands-on technical experience in IT infrastructure or related.
- 4+ years of experience leading a technical team across multiple disciplines, including network, RHEL, DevOps, data, Windows, MQ, and Telephony.
- Experience leading migration efforts, including large-scale system transitions and technology upgrades.
- ITIL v4 certification
- Experience supporting a federal agency in IT operations, security, or infrastructure management.
- Candidates reside within a commutable distance for daily onsite work and on call requirements.
- This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
- Additional tasks to be assigned as needed.
Preferred Skills and Qualifications:
- Recent experience working with DHS agencies such as TSA, CBP, ICE, or CISA.
- Familiarity with federal IT security standards and best practices.
- Strong background in cloud computing, automation, and emerging technologies.
- Certifications such as PMP, CISSP, or AWS Solutions Architect.
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