Location:Childrens Rehabilitation Center of Naples 3361 Pine Ridge Rd, Suite 105, Naples, FL 34109
Department: Rehabilitation Services
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
Join Our Pediatric Care Team at Lee Health!
Childrens Rehabilitation Center of Naples 3361 Pine Ridge Rd, Suite 105, Naples, FL 34109
Schedule: Monday to Friday | 8:00 AM 5:00 PM
Starting Pay: $15.64 $18.75/hour (based on experience)
Are you a Customer Service Representative who is passionate about helping children and their families Do you thrive in a team-oriented environment where your work makes a real difference If so, we would love to meet you!
The Childrens Rehabilitation Center of Naples is seeking a friendly, dependable, and dedicated CSR to join our growing pediatric team. This role is perfect for someone who values meaningful patient interactions and is committed to providing exceptional support to children with rehabilitation needs.
What Were Looking For:
Previous medical office experience is strongly preferred
Bilingual in English and Spanish is a major plus and heavily preferred
Compassionate, organized, and team-oriented personality
Someone ready to grow professionally within a respected healthcare system
Why Youll Love It Here:
Be part of a mission-driven, passionate team focused on pediatric patient care
Enjoy a consistent weekday schedule with work-life balance
Build your career with growth opportunities at Lee Health
Apply today and include your most up-to-date resume with employment dates. Were excited to connect with you and hope youll become part of our supportive and purpose-driven team!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers