Job-Specific Essential Duties and Responsibilities:
- Provide leadership, mentorship and supervision to a team of personnel performing background investigation case management processes for National Security investigation cases.
- Responsible for providing reports, planning work assignments, monitoring productivity and quality of the work.
- Extensive knowledge of the Federal Background Investigation case management field's policies, procedures, and practices.
- Supervises the maintenance of records or source documents for data input in support of case management.
- Assign/re-assign workloads to team members and expediting items for assignment.
- Ensures the accuracy and appropriateness of both input and output data by visual examination and/or balances to control figures and ensure satisfactory condition of data input and output.
- Provides for distribution of reports after preparation.
- Reports to the Program Manager.