DUTIES & FUNCTIONS
Fundamental Requirements:
· Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
· Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
· Have a thorough knowledge of menus and current specials in applicable outlets.
· Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
· Pre-bus all tables removing soiled dishes after each course.
· Be familiar with the operation of the P.O.S system.
· Perform cashiering functions by closing checks and preparing end of shift paperwork.
· Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
· Ensure that tables and side stands are kept stocked, tidy and clean.
· Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
· Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
· Answer the telephone according to standards.
· Consistently upsell food, beverage and promotional items to guests.
· Be familiar with fire extinguishers, locations and know how to use them.
· Receive and deliver food and beverage orders and collect payment.
· Ensure overall guest satisfaction.
Physical requirements:
· Flexible hours sometimes required.
· Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
· Ability to stand during entire shift.
· Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
Pay range: $18.00 to $19.00 per hour
* Tipped position