What you will do
You will be tasked with providing technical pre-sales support for new and retrofit Fire Alarm/Life Safety System sales with a focus in the Boston Market. Residency within the territory is required as on-site customer visits will be necessary.
Your responsibilities will include reviewing system proposals submitted by local sales teams/electrical contractors to ensure they meet functionality requirements and offering value engineering suggestions aimed at enhancing sales performance. Additionally, you will assist sales representatives in surveying customer facilities to determine necessary protection measures and gather essential information on their current systems to provide informed recommendations for future Fire Alarm/Life Safety Systems. You will also collaborate with various internal personnel to create comprehensive quotations.
Perform demonstrations and presentations of Simplex equipment, alternative system interfaces, and updates on code compliance to end users, engineers, architects, contractors, and regulatory authorities.
Partner with Sales and Installation teams on system designs, technical requirements, or project specifications as needed. Additionally, you will play a critical role in enhancing both product and application knowledge among newer sales representatives with whom you work closely.
Collect information, select appropriate products (unless specified otherwise by contracts or customers), and prepare detailed scopes of work along with cost estimates. Provide guidance to sales representatives regarding Fire and life safety regulations and building codes related to proposed projects.
Coordinate bid schedules with electrical contractors and assign projects accordingly.
Weekly report out on Dodge Opportunities in Planning, Pre-Planning and Design.
Ownership of the Johnson Controls Contractor Connections program.
Be the point for key electrical contractors to include routine visits as necessary to drive customer satisfaction.
What we look for
Required
A minimum of 5 years of technical experience with Simplex or Autocall products.
Experience in the Fire Detection industry.
Exceptional customer service and problem-solving abilities.
Capability to manage multiple priorities with minimal supervision while maintaining a high level of attention to detail.
Ability to communicate effectively with both technical and non-technical audiences.
Strong written and verbal communication skills.
Preferred
An Associate's or Bachelor's Degree in Engineering or a related field.
Familiarity with Fire Regulations.
Understanding of the sales process.
NICET Level 2 certification or higher.
#LI-AA2