IT Help Desk Technician

IT Help Desk Technician

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team.

Crew’s commitments to you:

• Competitive compensation
• Daily pay options available at no cost to you
• Paid Time Off + 6 paid holidays each year
• Free carwashes, naturally
• Industry-leading training
• Incredible growth potential
• Tuition reimbursement and paid IT certifications
• Group health, dental, and vision
• 401K with company match

Crew's expectations:

• Work schedule is generally Mon-Fri but does include a weekend rotation once per month
• Provide level 1 telephone/email support for all Crew locations
• Configure and troubleshoot point of sale issues
• Manage and maintain desktop, server computer systems and other IT assets
• Possess initiative and motivation with a “get the job done” attitude.
• Ability to utilize knowledge and experience from previous technical issues and apply it to current and future technical problems.
• Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.
• High school diploma or equivalent is required. A+ or Network + Certification along with an Associate’s or Bachelor's Degree in Information Technology highly preferred.
• Must possess the ability to deal tactfully with customers, team members, and the general public.
• Focused on quality while maintaining a sense of urgency.

We're Really in the People Business, We Just Happen to Wash Cars!