Collision Estimator

The Boyd Group

Killeen, TX Posted 4/13/2024 Full Time

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS

Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

WELCOME TOGERBERCOLLISION & GLASS-

CENTRAL TX MARKET LOCATIONS:

Pay ranges starting from $80,000 to $150,000 +

depending on experience and location

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FUTURE OPPORTUNITIES IN CENTRAL TEXAS MARKET IN AND AROUND THE AUSTIN TEXAS AREA.

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Check out Gerber Collision Today and let's make great things happen together!

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CHECK OUT ALL OUR OTHER AWESOME CENTRAL TEXAS MARKET & SURROUNDING LOCATIONS:

AUSTIN (W. 12th St., Braker Ln, Rutland Dr, & Howard Ln, & N FM620), PFLUGERVILLE, ROUNDROCK, TEMPLE,

KILLEEN: 2822 & 3404 Veterans Memorial Dr.,

COPPERAS COVE, LAMPASAS, MARBLE FALLS, & BROWNWOOD TX

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$$ EMPLOYEE REFERRAL BONUS'S FOR GENERAL MGR’S, ESTIMATORS, & BODY TECHNICIANS (BRING YOUR PEERS w/YOU AND GET AN ADDED BONUS)$$

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~ EXPEREINCED ESTIMATORS & COLLISION MANAGERS~

*** IN-PERSON / ONSITE & MUST KNOW CCC1 ***

START MAKING THOSE CONNECTIONS TODAY TO JOIN OUR TEAMS IN THE NEAR FUTURE.

NOW IS YOUR TIME TO COME MAXIMIZE YOUR ABILITIES, GROWTH, AND $$$$$ by Joining the Nation’s Best Team that offers uncapped Stability!

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QUESTIONS, TEXT KANDY

HR | Regional Recruiting Manager | LA/TX

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The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience whilecreating estimates, coordinating repair needs for customers including all communication, informing and updating customers andinsurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documentsneeded repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’sexperience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.

Key Job Responsibilities

Role and Requirements

  • Ensure every customer interactionis documented, updated efficiently and accurately with pertinent details

  • Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that theyreceive excellent customer service

  • Ensure compliance with all insurance client requirements, processes and metrics

  • Ensure compliance with all WOW Operating Way’s regarding customer drop-offs, repair planning, customer communication,and delivery

  • Communicate all customer requests and needs to appropriate team members

  • Provides positive energy when greeting customers in person and on the phone

  • Understanding of all required Insurance programs and procedures

  • Participate in daily “production walks” with the Management Team, as required

  • Support all team members when required

  • Participate in monthly Health & Safety and staff meeting (if required)

  • Attend training, information sessions and workshops recommended by Store Manager

  • Maintain the store's KPI’s by maximizing role performance

  • Uphold the company's Core Values : Honesty, Integrity & Respect

Education and/or Experience Required

  • Knowledge of Repairs and OE Guidelines

  • High School Diploma or equivalent

  • Awareness of where to look for answers

  • Basic Computer Skills

  • Compliance for DRP’s Minimum of 1-year experience

  • Must be willing to complete I-CAR Training

  • Valid Driver’s License

Required Skills/Abilities

  • Awareness of where to look for answers

  • Basic Computer Skills

  • Compliance for DRP’s Minimum of 1-year experience

  • Must be willing to complete I-CAR Training

  • Valid Driver’s License

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Competitive Pay Plans
  • Medical, Prescription Drug, Dental & Vision Insurance
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Paid Vacation & Holidays
  • Continuing Education Opportunities

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

JOB LOCATION:
Killeen, TX 76542

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