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We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to making a difference.
What we offer:
- Competitive Starting Pay
- On The Job Paid Training
- Tuition Reimbursement
- Unlimited Career Path
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And more!
Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems; includes detailed troubleshooting of Metasys Building Automation Systems. Responsible for high levels of customer satisfaction through direct, on site, customer interface. With a strong level of broad technical competence, mentors’ technicians on building automation activities. Completes project and service documentation with detail and accuracy.
PRINCIPAL DUTIES:
1. Diagnoses and repairs complex control systems’ malfunctions requiring extensive knowledge of Metasys Building Automation Systems, with the ability to test and write modifications in system software. Experience with 3rd party (non-Metasys) controls is not required but is a plus.
2. Consults with customers after gathering data and conducting site assessments. Provides field proposals for retrofits, upgrades and repairs to existing equipment, and installation of new equipment. Assists Sales with technical recommendations for leads or customer visits as needed.
3. Manages assigned work professionally, efficiently, and with customer satisfaction. Interfaces with JCI management or subcontractors on projects to coordinate activities as required in an ethical and professional manner.
4. Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.
5. Routinely checks in and out with customers during site visits, reporting problems or changes timely for the situation.Keeps customers informed regarding details of service provided, outstanding issues and recommendations, including issues found outside of original scope (pull through).
6. Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to other controls technicians in the branch. Ensures safety awareness while working onsite with Johnson Controlssubcontractors.
7. Trains customers in controls system operations. Delivers manuals and documentation to the customer for training needs as required.
8. Provides mentorship for certification of less experienced Controls Technicians.
9. Compiles job documentation, such as certificates of completion, customer training forms, training certificates and punch lists for share drive files.
10. Completes additional training, including online courses, instructor led classes, self-study, and research as needed to improve/maintain technical proficiency on JCI’s product lines. Completes certifications as required by the company.
ADDITIONAL DUTIES:
- Assists in the design and configuration of building control systems as defined by contract documents. Creates flow diagrams, sequence of operations, material cost estimates, network layouts and electrical schematics as required.
- Assists in the development and testing of software programs necessary to operate systems per the intent of job scope requirements.
- Compiles and/or completes project as-builts and close-out documentation.
- Selects, orders, and tracks the delivery of materials for assigned jobs.
- Assists in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
Qualifications
- Vocational School graduate or an associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field.
- Substitution of educational qualifications with military MOS experience related to electronics, electronic systems maintenance, computers, software engineering or relatable fields.
- Effective interpersonal skills to represent the company with customers and other outside contacts in an ethical and professional manner.
- Possesses the ability to explain technical information to technical and non-technical people.
- Must have experience in writing computer programs and software applications; related to the HVAC Industry a plus.
- Demonstrated knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems.
- Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e., BACnet, N2, Modbus, LON, etc.).
- Demonstrates advanced computer skills, and comfortable with computer related drafting tools.
- Experience with Johnson Controls’ current and legacy control products and systems a plus.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.