Roanoke, VA 24018 • (40.8 miles) • Full Time • 8/27/2026

Description: Position Summary: The Account Resolution Specialist is a position reporting directly to the Senior Account Resolution Specialist and will fill a critical role within the business to help improve the overall process of cash collections. This position is responsible for supporting their Area Vice President and the locations they are responsible for.This includes helping to improve the Company’s cash collections and DSO metrics. The Account Resolution Specialist will work closely with the AR Invoicing and Cash Applications teams in providing the best experience to all customers.Responsibilities: This position will be instrumental in assisting with the managing of AR Collections and operations for approximately 40,000 customers and $200M+ revenue per annum. This position is highly

Brookneal, VA 24528 • (31.8 miles) • Full Time • 8/21/2026

SUMMARYThe Mission Critical Billing Clerk works in the Mission Critical Division assisting customers, clients and vendors processing invoices for payment and preparing customer invoices with impeccable attention to detail and customer service. Knowledge of accounting principles and software systems is required.SALARY RANGE$18.00/hr. to $20.00/hr. DOE.DUTIESPrepare daily bills and invoices and complete the invoicing process for submission to customers.Receive payments for customer and match to vendor bills/invoices.Provide customer and carrier support as needed, including any billing problems or payment problems and maintain excellent customer and client relationships.Maintain records for reporting purposes on all transactions.Prepare the general ledger entries on internal and external fina