Greenville, SC 29610 • (25.2 miles) • Full Time • $11.00 to $15.00 / hr • 10/18/2026

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work from Home: Customer Service Representative (Healthcare) Job Description: Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-ed

Greenwood, SC 29646 • (36.2 miles) • Full Time • 10/2/2026

8:30AM-5:00PM, Monday-Friday, Remote with on-site orientation/training Special Qualifications Required: Graduate of an accredited school of nursing; Licensed to practice as a Registered Nurse in South Carolina; Three years of hospital clinical nursing experience in designated practice area; Clinical Documentation Integrity (CDI) experience. CPR within 1 month of employment. Preferred: BSN or Baccalaureate degree in health-related field; Two years' experience as Utilization Reviewer/Care Coordinator or Clinical Documentation Specialist with knowledge of third-party reimbursement requirements; Practice experience in Critical Care, Emergency Care or Surgical Care. National certification. Knowledge, Skills & Abilities Demonstrated ability to read and interpret documents such as safety rules, o