Cooperstown, NY 13326 • (22.7 miles) • Full Time • 9/26/2026

Community Services DepartmentLast Day for Filing: October 7, 2026EOEDistinguishing Features of the Class:The incumbent is responsible for all aspects of behavioral health billing operations pertaining to healthcare revenue cycle management, focusing on mental health, substance use disorders, and related services. This position requires both technical billing/claims skills and an understanding of the unique regulatory and documentation standards in this field. Behavior health billing and claims duties require a blend of medical coding, insurance compliance, and patient service skills in the processing of Medicare, Medicaid and third-party health insurance claims for an agency or department. The incumbent performs billing and reimbursement tasks that require the interpretation and applicatio

New Hartford, NY 13413 • (21.1 miles) • Full Time • 9/9/2026

Description: JOB SUMMARY: Under the Supervision of the Revenue Cycle Manager is responsible for providing comprehensive account follow-up and collection services for patient balances. This position works directly with patients to resolve billing questions, identify and address account issues, collect and process payments, and establish appropriate payment arrangements.DUTIES & RESPONSIBILITIES:1. Review and follow up on individual patient account balances to promote timely resolution and collection.2. Contact patients regarding outstanding balances and explain account activity, insurance processing, and patient financial responsibility.3. Research and resolve billing questions, discrepancies, and account concerns.4. Review account history, insurance payments, adjustments, denials, and rema