Joplin, MO 64801 • (10 miles) • Full Time • 9/9/2026

Requires successful post-offer completion of a background investigation, physical exam, and drug test (including THC) as a condition of employment with the City of Joplin. Must be able to keyboard at least 40 words per minute, net.Primary PurposeUnder general supervision; performs a variety of routine, complex and specialized administration support activities to support a specific division or department.Essential Job FunctionsAnswers phone calls and in-person requests from public and City staff; provides appropriateinformation or researches requests and follows-up with the caller in a timely manner. Refers callersneeding information outside their scope or knowledge to the appropriate staff member for resolution.Provides timely and professional customer service to the public and city staff.