Sartell, MN 56377 • (42 miles) • Full Time • 9/25/2026

*Potential $500 bonusPosition OverviewJefferson Capital Systems, LLC (NASDAQ: JCAP) is hiring Inbound Collections & Account Resolution Specialists. This role supports customers through inbound calls related to account inquiries, payment resolution, settlements, disputes, and credit bureau reporting in a structured, compliance-driven environment. Agents will engage customers to resolve account balances and establish payment arrangements using defined guidelines. Role ExpectationsGuide conversations toward account resolution and payment outcomesApply negotiation skills within defined guidelinesHandle difficult or high-emotion customer interactions professionallyMaintain composure with frustrated or upset customersFollow compliance and regulatory requirements Key ResponsibilitiesHandle inboun