Mashpee, MA 02649 • (31.8 miles) • Full Time • 9/2/2026

Description: DescriptionWe are seeking a detail-oriented and personable team member to support both our patient financial processes and front desk operations. This role plays a key part in ensuring a smooth patient experience while also supporting accurate billing, insurance coordination, and communication with our billing partners.Key Responsibilities:Patient Financial & Billing SupportReview and interpret Explanation of Benefits (EOBs) and insurance responsesLiaise with our external billing company to resolve claim issues, denials, and discrepanciesAssist with insurance verification and pre-screening prior to patient visitsMonitor outstanding balances and support collection processes in a professional mannerIdentify trends in billing issues and communicate with leadership to improve proc