Manhattan, KS 66503 • (44.3 miles) • Full Time • 9/4/2026

Benefits:Free food & snacksOpportunity for advancementTraining & developmentFlexible scheduleBenefits/PerksHourly pay rate plus commission and/or bonusesPaid trainingJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals. ResponsibilitiesProvides personalized, professional customer service experiences by building trust and developing strong customer relationshipsResponds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and proceduresDrives customer satisfaction by following J.D. Power’s best practices: Pers