O'Fallon, MO 63366 • (43.5 miles) • Full Time • 10/1/2026

DescriptionThe main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the clients billing issues, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.Job ResponsibilitiesProvide timely customer service to incoming telephone calls in an automated call delivery environmentAssume ownership and respond to customer (internal/external) billing correspondence, complaints and inquiries in an efficient, accurate and professional manner to achieve an optimal outcomeTo ensure complete resolution of all customer