O'Fallon, MO 63366 • (42 miles) • Full Time • 10/1/2026

DescriptionThe main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the clients billing issues, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.Job ResponsibilitiesProvide timely customer service to incoming telephone calls in an automated call delivery environmentAssume ownership and respond to customer (internal/external) billing correspondence, complaints and inquiries in an efficient, accurate and professional manner to achieve an optimal outcomeTo ensure complete resolution of all customer

City of Saint Peters, MO 63376 • (44.1 miles) • Full Time • 9/30/2026

Description: CarShield is seeking a Collections Representative to join its growing Payment Processing and Collections team. In this role, you will handle inbound and outbound calls with existing customers, assist with past-due accounts, and help customers bring their accounts current.In this role, you will:Handle inbound and outbound calls with existing customers regarding past-due accounts.Collect payments and assist customers with bringing their accounts current.Maintain a positive, customer-first approach while communicating clearly and professionally.Accurately document customer interactions and payment activity in applicable systems.Perform other duties as assigned.Compensation and Benefits $17 per hour plus performance bonus opportunities; average hourly earnings are approximately $2