Davenport, IA 52801 • (3 miles) • Full Time • 9/22/2026

Job Title: Customer Service/Billing SpecialistDuration: 06 months with possible extensionOffice: Davenport, IA 52801Shift: 8:00 AM – 4:30 PM Pay rate: $21.50/hr. on W2Job Description: We are seeking a detail-oriented and analytical Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies. This role is critical to maintaining customer satisfaction and ensuring compliance with internal policies and regulatory standards. Job Responsibilities:Investigate and resolve billing errors utilizing the customer information system (CSS).Process billing corrections and adjustments in compliance with company procedures and audit standards.Interpret and apply utility tariffs, billing policies, and regulatory practices.Rese