Carroll, IA 51401 • (25.1 miles) • Full Time • 10/18/2026

Job Description: GENERAL SUMMARY: Provides customer service and technical support to internal and external customers by processing orders, answering questions, resolving issues, and supporting office and warehouse systems. Serves as a primary point of contact for customer inquiries, sales support, transportation support, and I.S. support desk requests. ESSENTIAL JOB FUNCTIONS: Answers incoming phone calls for customer service and the support desk; provides assistance with customer inquiries, order processing, and office/warehouse system issues. (60%) Enters, deletes, or changes customer orders, credit requests, and related transactions received from customers, sales staff, transportation, and employees. Researches and resolves problems, discrepancies, and complaints related to orders, bill

Carroll, IA • (25.3 miles) • Full Time • 11/3/2026

Company Overview JEO is not your typical engineering firm. We have a welcoming, fun, and laid-back culture that encourages communication and collaboration where our greatest strength is our team members. If you value great work-life integration and work best in a relaxed, supportive, and inclusive environment, we may be the place where you ARE the best version of yourself. We are a relationship-based company that prioritizes building people and providing opportunities. With a rich history and a commitment to excellence, JEO has been serving clients since 1937. We are a leading multidisciplinary firm working hard to improve the communities in which we live, work and play. Join us at JEO and become part of our team that blends expertise, fun and passion for serving each other and our communi