Jacksonville, FL 32224 • (44.5 miles) • Full Time • $21.00 to $24.00 / hr • 10/29/2026

Position Overview Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Collections Agent to join our growing team. Essential Functions: Generate high volume of outbound calls to early stage delinquent borrowers Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to make the payment. Determine the reason for non-payment Document mortgage collection systems with all activities and communications Send Notice of Defaults (NODs) to customers when required Send letters to customers with pending post-dated payments Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA) Skip trace

Jacksonville, FL 32256 • (38.9 miles) • Full Time • 10/31/2026

Bilingual Debt Collections Specialist - Build Your Career with Us!!! Are you a confident communicator who thrives in a fast-paced, goal-driven environment with U ncapped Earning Potential ? We're hiring Bilingual Debt Collections Specialist who are fluent in Spanish, excel at building rapport, navigating tough conversations with professionalism, and helping Spanish-speaking customers find realistic paths towards financial resolution. Position Overview: Our Bilingual Debt Collections Specialist are responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting Spanish-speaking customers through phone, email, or mail to discuss unpaid bills, negotiate payment plans and maintain accurate records of all interactions all while ensuring compli