Auburn, MA • (22.2 miles) • Full Time • 10/28/2026

Customer Service Representative (Call Center) Position Overview The Panther Group is seeking dependable, customer-focused Customer Service Representatives for a busy, on-site call center in Auburn, MA. In this role, you will assist customers with account questions, payments, billing inquiries, and general customer service needs through phone, email, and chat. This is an excellent opportunity for someone who communicates professionally, learns new computer systems quickly, and enjoys helping customers resolve problems. Training New employees will complete approximately eight weeks of paid, on-site training. Training Location: Auburn, MA Training Schedule: Monday–Friday, 8:00 AM–4:30 PM Reliable, consistent attendance throughout the training period is required. Key Responsibilities Handle in

Woonsocket, RI 02895 • (25 miles) • Full Time • 10/28/2026

Job Title: Pharmacy Technician-Customer Service Representative (Temporary one year or longer) Industry: Healthcare FSLA status: Non-Exempt Department: Operations Level: Entry to mid-level Location: Remote Rate: 18.00-20.25 At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA Services currently seeks a Pharmacy Technician-Customer Service Representative to join our team for a one year or longer temporary assignment. If you f

Cumberland, RI 02864 • (28.5 miles) • Full Time • $25.00 to $26.00 / hr • 10/28/2026

This position is hybrid and will require working onsite up to 3 days a week. Candidates may be asked to work a shift that falls between 8am and 7pm. Job Summary Reporting to the Manager of Workforce Management, the Workforce Management Real Time Specialist is responsible for providing real-time and intraday management of vendor and internal agents and of call center queues. This role will be integral in ensuring the contact center meets its goals for handling customer calls in a timely manner. Responsibilities include identifying and responding to intervals which require remediation to optimize coverage and service level based on skill set and priority. Job Responsibilities Ensure that monthly service level goals are being met by monitoring queues and agent performance at the interval leve

Westborough, MA 01581 • (31.8 miles) • Full Time • $47.50 to $55.00 / hr • 10/25/2026

We are looking for a Benefits & Leave Manager to support a long-term contract opportunity in Westborough, Massachusetts. This role will guide benefit program strategy and day-to-day administration across U.S. offerings while helping ensure plans remain competitive, compliant, and aligned with workforce needs. The position also plays a key part in leave management across North America, partnering with vendors and internal teams to improve the employee experience and respond to changing regulations. Responsibilities: • Shape and carry out benefit program strategies that support organizational goals, employee priorities, and external market practices. • Administer U.S. health and welfare offerings, including medical, pharmacy, dental, vision, life insurance, disability coverage, voluntary pla

Cranston, RI 02920 • (26.9 miles) • Part Time • 10/21/2026

Description: As an ON-CALL Customer Service Representative (Fingerprinting) Technician), you will be responsible for supporting the mission of a government program located in your state. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This is not a regular Full Time or regular Part-Time position; it is a Casual On-Call position. ON-CALL employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for substitute coverage as needed at the site. All efforts are made to notify On-Call personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Intere

Leominster, MA • (44.9 miles) • Full Time • 10/1/2026

This job is posted on behalf of Franklin Professionals by Top Echelon. Are you looking for a team-oriented customer service environment with the opportunity for stability and long-term growth? We are a rapidly growing provider of specialty equipment to consumers throughout New England. Currently, we are seeking reliable, team-oriented people with talent for giving exceptional customer service over the phone. When you join our team, you will work in our newly renovated headquarters in Leominster, MA, and be provided with extensive training, exceptional benefits, and a leadership team that is supportive and dedicated to continuous improvement for customers and employees As our Customer Service Representative, you will help customers understand and troubleshoot equipment and assist with order

Providence, RI 02905 • (29.8 miles) • Part Time • 10/28/2026

Provide full-time triage nurse responsibilities in a call center environment, serving an urban community health center patient population, in accordance with the policies and procedures and philosophy of PCHC. All duties/responsibilities are performed across life cycle (infants, children, adolescents, and adults). Duties & Responsibilities: Receive, triage and respond to incoming telephone calls from patients seeking clinical direction and advice. Uses standardized adult and pediatric protocols. Seeks assistance when a protocol is not available or when clinically appropriate. Quickly and accurately assesses patient's needs by actively listening to caller and asking proactive questions. Directs patient to the appropriate level of care. When appropriate, ensures the patient is correctly sche

East Hartford, CT 06108 • (34.7 miles) • Full Time • 10/28/2026

JOB DESCRIPTION Job Title: Call Center Representative Location: 77 Hartland Street, East Hartford, CT 06108 Duration: 3 Months with possibility of extension Pay Rate: $19.94/hr on W2 Work Schedule: Monday - Friday, 8:30 AM - 5:00 PM (Weekends off) About the Job: We are seeking a Customer Service Representative to support our customers as a first point of contact. You will be responsible for providing program and account information, password reset assistance, and ensuring timely call resolution. Responsibilities: Act as initial point of contact for inquiries from potential and existing beneficiaries Provide one-to-one telephone contact with consumers and providers Assist with password resets and accurately respond to incoming calls Document all interactions with consumers and properly forw

East Hartford, CT 06108 • (34.7 miles) • Full Time • $18.00 to $19.50 / hr • 10/24/2026

First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Paid Time Off, 8 Paid Holidays, and 2 Floating Days per year Retire

Hartford, CT 06106 • (39 miles) • Full Time • 10/14/2026

Location: Hartford, CT 06106 Date Posted: 09/14/2026 Category: Transportation Education: High School Diploma/GED Precision Human Resource Solutions, Inc. is seeking a Call Center Customer Service Representative to work in a large transportation department. The assignment is working onsite with Capitol Region Education Council (CREC) in Hartford, CT. * Position Starts Immediately * This is an In Office call center in Hartford, CT. HOURS & COMPENSATION * Available shift: 12:30pm-7:30pm OR 530am-1230PM * Monday through Friday * Mandatory Overtime * $17.50/hr REQUIREMENTS * Must have at least one(1) year of experience in a call center * Computer skills with a proficiency in Microsoft Word, Excel, and Outlook * Ability to work in a heavy call volume environment * Demonstrated customer service e

East Hartford, CT V1T 2C3 • (34.7 miles) • Full Time • $20.00 to $22.25 / hr • 10/11/2026

Job Summary Quality Assurance (Call Center) - E Hartford, CT Full-time, Contract In-Office | E Hartford, CT, United States The Opportunity Reporting to the Quality Assurance Supervisor, the Quality Assurance Specialist is responsible for conducting quality reviews across various functional areas, identifying trends and issues, and supporting continuous improvement initiatives. The successful candidate will demonstrate strong attention to detail and contribute innovative strategies to improve quality, accuracy, and operational processes. Responsibilities Conduct call quality monitoring and score adherence to QA standards. Provide actionable coaching to agents based on QA findings. Analyze customer interactions to identify trends and root causes. Document QA findings and maintain precise per

Hartford, CT 06101 • (36.9 miles) • Full Time • $19.00 to $24.00 / hr • 10/7/2026

Benefits: 401(k) 401(k) matching Bonus based on performance Paid time off Hiring on Behalf of a client - Location: Onsite, Hartford, CT Shifts: 8 hour shifts Monday - Friday with shifts varying between 8AM EST - 6PM EST P4P: performance rated bonuses paid out on a quarterly basis Annual PTO: 15 vacation days, 10 sick days, 2 floating holidays and 8 company holidays, volunteer time-off Other PTO: Jury duty, bereavement leave, military leave etc. as applicable per State regulations. Benefits: Elected benefits such Medical (along with subsidized gym memberships), dental, vision insurance, Legal, identify theft, critical illness, pet insurance offered at competitive premiums. Basic life Insurance, Short Term and Long term disability and employee assistance program including mental health suppo

East Hartford, CT • (34.7 miles) • Full Time • $19.94 / hr • 10/7/2026

East Hartford, CT - Onsite Office Contract Role Shift: Monday to Friday, 8:00 AM to 5:00 PM, long-term contract Pay Rate: $19.94 per hour, paid weekly Schedule: Full-time, 40 hours per week Launch Your Career in a Dynamic Office Environment! Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment. What You'll Do: Takes and responds to a high volume of inbound calls in a fast-paced environment Works with multiple software programs and toggles between programs using dual monitors Patiently and compassionately responds to callers regarding confidential in

East Hartford, CT 06108 • (34.7 miles) • Full Time • $19.94 / hr • 10/14/2026

East Hartford, CT - Onsite Office Contract Role Shift: Monday to Friday, 8:00 AM to 5:00 PM, long-term contract Pay Rate: $19.94 per hour, paid weekly Schedule: Full-time, 40 hours per week Launch Your Career in a Dynamic Office Environment! Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment. What You'll Do: Takes and responds to a high volume of inbound calls in a fast-paced environment Works with multiple software programs and toggles between programs using dual monitors Patiently and compassionately responds to callers regarding confidential in

East Hartford, CT 06108 • (34.7 miles) • Full Time • $22.40 / hr • 10/14/2026

Job Summary Quality Assurance (Call Center) - E Hartford, CT Full-time, Contract In-Office | E Hartford, CT, United States Monday to Friday, 830am - 5pm Duration: 4+ months, potential to be extended or become permanent The Opportunity Reporting to the Quality Assurance Supervisor, the Quality Assurance Specialist is responsible for conducting quality reviews across various functional areas, identifying trends and issues, and supporting continuous improvement initiatives. The successful candidate will demonstrate strong attention to detail and contribute innovative strategies to improve quality, accuracy, and operational processes. Responsibilities Conduct call quality monitoring and score adherence to QA standards. Provide actionable coaching to agents based on QA findings. Analyze custome

East Hartford, CT 06108 • (34.7 miles) • Full Time • $23.35 / hr • 10/14/2026

Call Center SupervisorPosition Summary Reporting to the Operations Manager, the Call Center Supervisor is responsible for overseeing the daily operations and performance of call center staff. This role works collaboratively with operations management, training, and quality assurance teams to ensure employees meet established service standards for timeliness, accuracy, productivity, and customer satisfaction. The successful candidate will demonstrate strong leadership, analytical, and problem-solving skills, while identifying and implementing strategies to improve operational efficiency, employee performance, service quality, and overall team effectiveness. Primary Duties and Responsibilities1. Staff Supervision and Operational Oversight Oversee daily staff performance to ensure established

East Hartford, CT 06108 • (34.7 miles) • Full Time • $19.94 / hr • 10/7/2026

Location: East Hartford, CT (Onsite) Schedule: Monday to Friday | 8:00 AM – 5:00 PM Job Type: Full-time, Long-Term Contract (40 hours/week) Pay: $19.94/hour, paid weekly Looking for an opportunity to build your administrative and customer service experience with a well-established organization? We're seeking a detail-oriented professional who thrives in a fast-paced environment and enjoys helping customers while keeping operations running smoothly. What you'll do: Handle a high volume of inbound calls with professionalism and efficiency. Assist customers by providing accurate information and resolving inquiries. Navigate multiple software applications simultaneously using dual monitors. Enter and maintain accurate data while following established processes. Support day-to-day administrativ

East Hartford, CT 06108 • (34.7 miles) • Full Time • $23.35 / hr • 9/30/2026

Call Center Supervisor Monday to Friday, 8am - 5pm 3-4 month contract Position Objective Reporting to the Site Operations Manager, the Call Center Supervisor is responsible for the day-to-day supervision and performance management of Call Center staff. The Supervisor works collaboratively with Operations Management, Training, and Quality Assurance to ensure employees meet contractual requirements related to timeliness, accuracy, productivity, and customer service. The Call Center Supervisor is also responsible for identifying and implementing innovative strategies that support continuous operational improvement and result in increased staff productivity, accuracy, efficiency, and overall performance. Primary Duties and ResponsibilitiesStaff Supervision & Oversight Maintain accountability f