Childersburg, AL 35044 • (44.7 miles) • Full Time • 9/17/2026

Benefits:401(k)Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ron Carroll - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growt

Anniston, AL 35188 • (32.3 miles) • Full Time • 9/17/2026

Join a team that cares about our customers and you! Jeff Parker Insurance Agency LLC in WOODSTOCK, Alabama, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.ResponsibilitiesGreet clients in person an

Prattville, AL 36066 • (33.8 miles) • Full Time • 9/17/2026

• Now Inviting Candidates to Apply!Join a winning insurance and financial services team. Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers and up-selling additional products. We are hiring a new team member who has a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows.Do you have

Hoover, AL • (40.9 miles) • Full Time • 9/17/2026

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Hoover, AL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art tech

Prattville, AL 36068 • (33.8 miles) • Full Time • 9/17/2026

DescriptionDo you thrive on making a positive, lasting impact on people?Do you have customer service experience?Are you looking for an opportunity to learn a new industry, with paid on the job training?Do you want multiple opportunities to advance your career?Do you want to work in an open, office environment?You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!In this role, you can expect to:Provide outstanding customer service both on the phone and in-person.Market for new and continued customer business.Prepare and process loans and income tax returns.We offer:

Prattville, AL 36066 • (33.8 miles) • Full Time • 9/16/2026

Customer Service Representative - Join Our Growing Team!Are you looking for more than just another job? Premier Eye Associates is seeking a friendly, compassionate, and motivated Customer Service Representative to join our growing private practice. This position offers the opportunity to learn multiple areas of eye care, including front desk, clinical technician, and optical duties. No previous eye care experience is required, as we provide comprehensive on-the-job training. We’re looking for someone who is dependable, adaptable, eager to learn, and ready to step in wherever needed to provide an exceptional experience for our patients.What You'll DoWelcome patients, assist with check-in and check-out, answer phones, schedule appointments, and support front-office operationsGuide patients t

Pelham, AL 35124 • (37 miles) • Full Time • 9/16/2026

Benefits:License reimbursement401(k)Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY:Our agency opened in 2016 and is a strong team of six focused on growth, teamwork, and delivering great service. I got my start in the industry right out of college as a State Farm team member, inspired by my best friend’s dad who was an agent. That early experience helped shape my approach to building a supportive and successful office. I’m a proud parent of three kids and a big sports fan, especially baseball. We stay very involved in the community, serving as a leading sponsor for local school athletics and supporting a high school coaching show at a local restaurant. For our team, we offer PTO, paid holidays, inc

Montevallo, AL • (23.4 miles) • Full Time • 9/15/2026

OverviewMCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance.We are seeking Hurricane Relief Agents to provide customer support as needed in response to disaster relief efforts. This is a temporary, remote position that is contingent on hurricane-related relief needs.In this role, you will help customers during challenging circumstances by providing timely, compassionate, and effective support. You will assist with customer requests, apply proven customer service techniques, and learn our

Prattville, AL 36066 • (33.8 miles) • Full Time • 9/15/2026

Benefits:Simple IRALicense reimbursementHealth insuranceOpportunity for advancementPaid time offTraining & developmentBonus based on performanceFlexible scheduleCompetitive salaryABOUT OUR AGENCY:I opened my agency in 2015 and currently lead a team of seven. Before becoming an agent, I worked as a team member in an agency, and insurance has always been a part of my life since my father was also an agent. That background helped shape the competitive, team-oriented culture we’ve built today. I played football at University of Mississippi (Ole Miss), and that competitive mindset still carries into how we operate as a team. We work hard, stay driven, and push each other to be our best while still making sure we enjoy the process and have fun together. We offer PTO, paid holidays, Simple IRA, h

Pelham, AL 35124 • (37 miles) • Full Time • 9/11/2026

PrintsWellSEASONAL CUSTOMER SERVICE REPRESENTATIVEFull-Time Seasonal PositionScheduleMonday-Friday8:00 a.m.-4:30 p.m.Work EnvironmentFriendly, fast-pacedand team-orientedPrintsWell, a Christian-owned personalized stationery company located in the Pelham/Oak Mountain area, is seeking a dependable and customer-focused Seasonal Customer Service Representative. Our customers are celebrating life's meaningful moments: weddings, showers, holidays, and notes of encouragement. Every order carries significance, and we look for people who serve with that in mind. This role is ideal for someone who communicates clearly, enjoys helping people, and can stay organized in a busy seasonal environment.Responsibilities• Provide friendly and professional assistance to customers by phone and email.• Answer qu

Birmingham, AL 35226 • (42.3 miles) • Full Time • 9/10/2026

We are growing!Westerkamp Group, LLCis an expanding company specializing in Revenue Cycle Management services in the health care industry. We are currently seeking aCustomer Service Representativein our Birmingham, Alabama office.Successful candidates will have the following skills:Customer/Client FocusFlexibilityTeamwork CapacityCommunication ProficiencyTechnical CapacityHIPAA and Confidentiality knowledgeBilingual in English/SpanishThe core responsibilities of a Customer Service representative include the following:Answer Telephone calls promptly and in a polite and professional mannerUsing sound judgement when handling calls, especially with upset guarantorsAnswer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the org

Birmingham, AL 35244 • (39.2 miles) • Full Time • 9/8/2026

Benefits:Company partiesFlexible scheduleOpportunity for advancementTraining & developmentRole Description In this role, you’ll be the person customers rely on when it mattershandling questions, updating policies, and making sure every interaction is clear, accurate, and handled with care. You’ll combine strong customer service with the ability to spot what a client may need next, then coordinate with the team to get it done. If you enjoy solving problems, communicating with empathy, and you’re the kind of person who takes pride in doing things right, we’d like to talk. We also see real growth potential here for candidates who are driven and comfortable with a sales-minded, customer-focused approachespecially as we expand into new product lines. ResponsibilitiesAnswer customer questions an

Montevallo, AL • (23.4 miles) • Full Time • 9/7/2026

Job Description ABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-

Montgomery, AL 36107 • (44.6 miles) • Full Time • 9/7/2026

Description: Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting theManagement Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.Essential Sales Duties and ResponsibilitiesProvide Excellent Customer Service Skills in all interactionsEnsure all Cash handling policies are followed explicitly.Restock all store items as directed by Store Manager or customer needs.Plus sell to every Customer, regardless of what they purchase.Perform all duties related to serving our customers.Provide training assistance to new CSR’s.Provide prompt, courteous customer service and resolve customer issues on shift.Submits to the Store Manager for approval, a grocery order for their assigned sections or categor

Pelham, AL 35124 • (37 miles) • Full Time • 9/6/2026

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As a Customer Service Representative with Ryan Fagerstrom - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you supp

Birmingham, AL 35216 • (44.1 miles) • Full Time • 9/4/2026

Benefits:License ReimbursementOpportunity for advancementPaid time offTraining & developmentBonus based on performanceCompetitive salaryFlexible scheduleABOUT OUR AGENCY:Since opening the agency in 2018, we've built a young, energetic team that is passionate about helping customers while continuing to grow and improve every day. Before becoming an agent, I worked as a State Farm Team Member in Georgia, where I learned the business and developed a passion for helping people protect what matters most. Originally from Macon, Georgia, I later made the move to the Birmingham area. I have two children and played college baseball, which helped shape my competitive nature and taught me the value of teamwork, accountability, and continuous improvement. Our office is fast-paced, upbeat, and driven b

Birmingham, AL 35216 • (44.1 miles) • Full Time • 9/4/2026

Benefits:401(k) matchingDental insuranceHealth insuranceVision insuranceBenefits/PerksCompetitive PayProfessional DevelopmentJob Stability in a growing industryJob Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. ResponsibilitiesAnswer customer questions via phone, email, and in-personAssist clients with new quotes, updating policies, payments, and other servicesSchedule appointments and maintain calendar

Prattville, AL 36066 • (33.8 miles) • Full Time • 8/30/2026

Customer Service RepresentativeAt Central Alabama Electric Cooperative (CAEC) our heroes wear headsets, not capes. If you are a champion of people, a solver of problems, and the calm in the storm, we'd like to see if the headset fits.What We're Looking For:Member/customer-centric individuals to serve as the face and voice of CAEC and our wholly owned fiber-to-the-premise broadband subsidiary, Central Access, Inc. who:Enjoy helping people and creating positive experiences through exceptional service.Adapt quickly when priorities change and aren't afraid of learning new things.Stay calm, professional, and positive when dealing with upset members/customers or in high-pressure situations.Believe teamwork matters and willingly jump in to help coworkers succeed.Take ownership of member concerns

Selma, AL 36703 • (24.5 miles) • Full Time • 8/27/2026

Benefits:401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Gus Colvin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate

Helena, AL 35080 • (32.4 miles) • Full Time • 8/25/2026

Benefits:License reimbursementBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY:I have over twenty-five years of experience in the insurance industry fifteen years spent at State Farm Corporate Headquarters and the past ten as an Agent. That background gives me a deep understanding of both the corporate and customer sides of the business, and I bring that experience into creating a well-balanced, growth-oriented office culture. Outside of work, I’m an active member of our parish and stay involved in my daughter’s school community I previously served as PTO President and currently act as the head room parent for the middle school. I offer paid time off (including vacation, personal, and

Pelham, AL 35124 • (37 miles) • Full Time • 8/22/2026

Benefits:Free uniformsOpportunity for advancementTraining & developmentEmployee discountsFlexible scheduleJob Title: Customer Service RepresentativeReports to: Club ManagerStatus: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilit

Prattville, AL 36067 • (26.1 miles) • Full Time • 8/21/2026

Description: We are a locally owned Domino's franchise. We believe in putting our team members first and helping the people in our community. If you're a hard worker and a team player we would love to have you on our team.About the JobLooking for your first job or a new job Domino’s is a great place to work. At Domino’s, we’re the pros who conquer the rush, crank out the perfect pies, and keep our customers coming back for more. You’ll be answering phones, making pizza, and cleaning the store. We understand you still want time for school, your friends, or sports. This part time job could be perfect for you!We’re on the hunt for customer service reps who’ve got the personality, people skills, and passion to deliver a great customer experience. With our fast growth, the sky's the limitmanage

Selma, AL • (27.1 miles) • Full Time • 9/8/2026

Job Description Now Hiring Customer Service Experts!Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you!Domino’s is always looking for energetic, friendly individuals to join our team!We offer competitive wages, paid training, flexible schedules, meal discounts, and the opportunity for advancement. You can even own your own restaurant someday! Over 90% of our franchisees started just like you!RequirementsMust be at least 16 years of ageMust be able to communicate, in a clear and energetic voice, with guests over the phone and inside the restaurant.Must be able to retain knowledge in regards to recipes, product procedures, and point of sale system.Must have reliable transportationMust have a positive attitude

Montevallo, AL • (23.4 miles) • Full Time • 8/26/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute

Montgomery, AL 36108 • (41.4 miles) • Full Time • 8/21/2026

Description: We are a locally owned Domino's franchise. We believe in putting our team members first and helping the people in our community. If you're a hard worker and a team player we would love to have you on our team.About the JobLooking for your first job or a new job Domino’s is a great place to work. At Domino’s, we’re the pros who conquer the rush, crank out the perfect pies, and keep our customers coming back for more. You’ll be answering phones, making pizza, and cleaning the store. We understand you still want time for school, your friends, or sports. This part time job could be perfect for you!We’re on the hunt for customer service reps who’ve got the personality, people skills, and passion to deliver a great customer experience. With our fast growth, the sky's the limitmanage

Alabaster, AL 35007 • (30.2 miles) • Full Time • 9/16/2026

Job Description Customer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.Your job responsibilities would include (but are not limited to):Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino’s Pizza guidelines. Maintaining a clean and organized work environment from our customer’s viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.What are we looking for? A fun and friendly person, who is comfortab

Montevallo, AL • (23.4 miles) • Full Time • 9/9/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute

Montgomery, AL 36107 • (44.6 miles) • Full Time • 8/28/2026

Description: We are a locally owned Domino's franchise. We believe in putting our team members first and helping the people in our community. If you're a hard worker and a team player we would love to have you on our team.About the JobLooking for your first job or a new job Domino’s is a great place to work. At Domino’s, we’re the pros who conquer the rush, crank out the perfect pies, and keep our customers coming back for more. You’ll be answering phones, making pizza, and cleaning the store. We understand you still want time for school, your friends, or sports. This part time job could be perfect for you!We’re on the hunt for customer service reps who’ve got the personality, people skills, and passion to deliver a great customer experience. With our fast growth, the sky's the limitmanage

Montevallo, AL • (23.4 miles) • Full Time • 9/16/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute

Prattville, AL • (33.2 miles) • Full Time • 9/9/2026

Company Description We are a locally owned Domino's franchise. We believe in putting our team members first and helping the people in our community. If you're a hard worker and a team player we would love to have you on our team.Job Description About the JobLooking for your first job or a new job Domino’s is a great place to work. At Domino’s, we’re the pros who conquer the rush, crank out the perfect pies, and keep our customers coming back for more. You’ll be answering phones, making pizza, and cleaning the store. We understand you still want time for school, your friends, or sports. This part time job could be perfect for you!We’re on the hunt for customer service reps who’ve got the personality, people skills, and passion to deliver a great customer experience. With our fast growth, th

Millbrook, AL • (35.3 miles) • Full Time • 9/4/2026

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, mai

Bessemer, AL • (40.7 miles) • Full Time • 9/7/2026

Job Description ABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-

Bessemer, AL • (40.7 miles) • Full Time • 9/7/2026

Job Description Love dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino’s customers as the first responder. Bring your personality! Daily Routine:Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performanceTake customer orders (in-person or over the phone) working with our technology and Point of Sales SystemCreate a great in-store customer experience by cleaning, preparing, and maintaining the front of the storeCreate a great drive up and curbside experience by keeping the store front clean and executing our contactless experien

Birmingham, AL 35226 • (42.3 miles) • Full Time • 9/10/2026

Job Description Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks – Discounts on menu items, safe work environment, & opportunities for growth • Benefits – Domino’s offers excellent benefits (eligibility dependent on hours worked/week) What we’re looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operationsQualifications Minimum job requirements: • Must be 17 years of age or older Additional Inform

Wetumpka, AL • (42.7 miles) • Full Time • 9/8/2026

Job Description Title Customer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.Your job responsibilities would include (but are not limited to):Greeting customers and taking orders with a smile!Operating the cash register and collecting payment from customers. Making consistent products within Domino’s Pizza guidelines. Maintaining a clean and organized work environment from our customer’s viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.What are we looking for?A fun and friendly person, who is comfo

Birmingham, AL 35216 • (44.1 miles) • Full Time • 9/9/2026

Company Description We have fun and create opportunities for our team members!Job Description Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks – Discounts on menu items, safe work environment, & opportunities for growth • Benefits – Domino’s offers excellent benefits (eligibility dependent on hours worked/week) What we’re looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operationsQualifications

Hueytown, AL • (44.8 miles) • Full Time • 9/7/2026

Job Description Answer Customers phone calls, help making pizzas, cleaning.Must be able to work on WeekendAdditional Information All your information will be kept confidential according to EEO guidelines.