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Restaurant365 is transforming how restaurants run their businesses. Today, we help more than 50,000 restaurant locations manage their finances, operations, and people. As AI changes what's possible, we’re reimagining how restaurant back offices operateautomating routine work, helping teams make better decisions, and giving restaurant leaders more time to focus on growing their businesses.
We're transforming how we work, too. AI is changing how we build products, solve problems, and deliver results for our customers. We're embracing new ways of working, moving faster, and creating opportunities for our people to make a greater impact.
At Restaurant365, our culture is built on ownership, collaboration, and continuous improvement. We believe in challenging ourselves, learning every day, and working together to achieve great results. We’re looking for people who are curious, take initiative, and want to grow while helping shape the future of an industry
The Instructional Video Designer designs and creates engaging, high-quality instructional video content that supports client adoption and advances R365’s learning and certification strategy. This role combines creative visual storytelling with instructionalexpertisedeveloping original media assets that transform complex product concepts into compelling, easy-to-understand learning experiences.
Instructional Video Designersoperatewith creative autonomy todeterminevisual approach, pacing, and structure. They manage multiple concurrent projects, scoping timelines and deliverables, and ensuring consistent alignment with instructionalobjectives, brand standards, and project goals. This position requires both creative judgment and strong project management discipline to balance artistry with precision and delivery efficiency.
Design and createcustom instructional videos.
Design and create custom content videos including animations and motion graphics.
Develop, create, and packageSCORM-compliantcurriculum.
Create and authorscripts, narration, and on-screen text that simplify complex product concepts.
Collaboratewith instructional designers to develop storyboards that align instructional intent withvideo creation.
Scope and managemultiple concurrent projects,determininglevel of effort (LOE), project timelines, and sequencing to meet delivery deadlines.
Organize and manageproject assetsintaking, cataloging, andmaintainingfootage and production libraries to ensure version control and efficient reuse.
Maintain visibilityinto all assigned deliverables by updating project milestones, task progress, and PSA records for team alignment and reporting.
ManageestablishedAI-assisted workflowsto streamline production and improve quality.
Collaborate cross-functionallywith editors, instructional designers, and project leads to ensure consistent, high-qualityproject deliverables.
Other duties as assigned.
KEY SUCCESS INDICATORS
Billable Deliverables:Consistently meet or exceed capacitytargets.
Task Completion:Complete all assigned deliverables accurately and on schedule.
Video Output:Deliver custom video content withinestimatedlevel of effort (LOE) and defined quality standards.
Utilizationrate
Successful implementation of instructional design parameters
QUALIFICATIONS
3-5+ years of experience in video editing, motion design, or instructional media creation.
Proficiencywith Adobe Creative Suite (Premiere, After Effects), Camtasia, and animation tools (Blender).
Demonstrated ability tocreate original instructional scripts, media assets, and visual narrativesthat support defined learningobjectives.
Familiarity with LMS platforms and SCORM-compliant packaging.
Strong project management and organizational skills, with experience managing multiple concurrent projects.
Excellent collaboration and communication skills across multidisciplinary teams.
Ability toleveragelarge language models (LLMs), custom GPTs, or AI workflows to enhance instructional and production efficiency.
PREFERRED QUALIFICATIONS
Experience within SaaS, restaurant, or technology education contexts.
Background in instructional design or learning and development.
Experience mentoring peers in storytelling, visual design, or production processes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.