Installation Technicians are responsible for ensuring proper and timely installation of systems and devices for businesses and residential customers. An Installation Technician often performs several tasks within a single service call and handles all aspects of the installation process. Some important Installation Technician job duties and responsibilities include:
- Traveling to residential homes and businesses for service calls
- Consulting with customers to locate wiring and outlets for cable box, modem and hardwire installations
- Determining if additional electrical assistance is required
- Maintaining tools and equipment to ensure optimal operating conditions
- Documenting all tasks performed at each service appointment
- Creating customer invoices
- Providing written and verbal instructions to customers on how to operate alarm systems, remote controls and other equipment
- Testing functionality and performance following system installations
