We own a wonderful story, one that our Pendleton Ambassadors should always be telling, where the customer and the product come together. Our Pendleton Ambassadors are in a unique position; they connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. A curious, enthusiastic attitude and brand knowledge of the company's values are crucial to success. Superior training in our company's rich history and products will inspire excitement, loyalty and positivity.
Become a Pendleton Ambassador and bring your passionate attitude to help us connect generations. We are currently seeking a professional and dynamicfull-time Assistant Manager for our Ft. Worth, TX location. Applicants must be flexible to work varying schedules: holidays, nights, and/or weekends. Please be sure to include a complete resume when applying.
Why You’ll Love Working Here:
• Generous employee discount (50% off products!)
• Competitive compensation with paid time off, benefits, and 401k company match (for eligible employees)
• A collaborative team environment where your ideas are valued
• Opportunities for professional growth and leadership development
Job Description:
- Deliver and expect compliance of all PWM required sales and operational policies and initiatives.
- Support the company expectation and lead by example to achieve sales and profitability through sales generation, customer service, expense control, visual presentation, and inventory management.
- Partner with store manager to develop business and marketing strategies to increase store sales and profitability.
- Provide leadership, training and development; retain strong sales teams, provide positive feedback and coaching, redirect, retrain and manage performance.
- Contributes to control expenses through promotional and pricing compliance, loss prevention, employee retention and following general store expense budgets.
- Consistent written and verbal communication with Store Manager and Area Manager and other departmental groups as needed regarding stores performance.
- Complies with all company policies and procedures and ensures store team is compliant.
- Other tasks as assigned.
Job Expectations:
- Effective verbal and written communication skills.
- Support store manager in effectively plan, organize, delegate, evaluate and provide feedback.
- Effective problem solving skills.
- Meets deadlines when manager is not present.
- Understands and drives store statistical performance including, but not limited to, UPT, ADS, conversion within store.
- Proven ability to communicate effectively with store employees, management and customers. Excellent listening and writing skills.
- Strong leadership skills. Maintain calm and poised in stressful situations. Know when to partner for support.
- Solution orientated, bringing challenges to a positive conclusion. Identify root causes, and partner with store manager to find solutions.
Job Qualifications:
- 5 years retail sales and customer service experience including a minimum of 2 years store supervision
- 2 years of higher education or equivalent training preferred, not required
- Must practice effective verbal and written communication skills
- Must be self-motivated and able to work with minimal supervision
System Qualifications:
- Microsoft office including excel, publisher and word
- Retail inventory software and order processing systems
- Understand the POS system and other software used by the stores
Physical Requirements and Working Environment:
