We believe great games can't exist without a driven team and passionate community working together in unison. As a Community Manager at Kingsisle, you will help spearhead community efforts across all of our titles (Wizard101, Pirate101, Ravenwood Academy) and be a prominent public figure that represents our company. You will be the crucial bridge between our internal game teams and our game communities – making sure player feedback is heard and passed on, providing helpful answers to player questions, and creating community engagement strategies.
Requirements
YourResponsibilities:
- Beingthe public face ofKingsIslegames– making sure that ourcommunity’s concerns are addressedin a timely manner,interacting with our players across multiple different channels,and providingclear messaging when important news needs to be communicated.
- Planning and executing on ourcommunityroadmap and usingit to plancriticalcommunitybeats throughout the year.
- Working with our existingCommunityManagerto runcommunityactivations andprovidingfeedback as needed.
- Working closely with the Marketing team to ensure allcommunityactivations align with the wider department and studio goals.
- Crafting fun, effective, and engaging social media campaigns to entertainour audience and grow our brand awareness.
- Brainstorming, planning, and executingcommunity-centric projects such as contests, surveys, and newsletters.
- Managingourcontent creator initiatives andmaintaininggood relationships with our key content creators.
- Running livestreams in coordination with the Marketing and Design teams.
- Creatingandsendingoutregular reports that summarize whatcommunityactions have taken place, how they haveperformed, and how you plan to improve future campaigns.
What Will Make You a Great Fit:
- 3+years experiencemanaging online video game communitiesprofessionally (bonus points for live service game experience!)
- You’reable to communicateefficientlyandprofessionally infast-paced situations
- You’reanadaptableorganizer wholoves toplan aheadandcome up witheffectivesolutions to problems
- You love to flex your creative muscles and are “in the know” when it comes to current trends
- You feel comfortable and confident with streamingon camerautilizingplatforms such as Twitch and YouTube
- You know social media platformslike the back of your handandunderstandwhat makes them tick
- You love data and making new discoveries about the things you work on
- You’rean excellent team player and collaborator, but are also able tooperateindependentlywhen the situation calls for it
- You have excellentMicrosoft Officeproficiency
- You have strongwritten and verbal communication skills
Benefits
- Competitive compensation
- Unlimited PTO
- Company fun days and parties
- Free game swag (such as plushies)
- Medical, dental, and vision care benefits
- 401(K) with employer match
- Flexible Spending Account options
- Lifestyle Benefits Program
- Employee Learning Program
- Diverse and welcoming teams from all backgrounds
