Strong organizational skills and attention to detail
About The Role: We are seeking a persistent, detail-oriented Accounts Receivable Assistant to support the financial health of our programs. Reporting directly to the AR Manager, you will be the "boots on the ground" contact for our residents' funding. This role requires a blend of technical data management in Therap and RMFS, and the tenacity to visit government offices in person to ensure benefits remain active and accurate.
Key Responsibilities:
- RMFS Portal Management: Act as the primary user for the Recipient Management Financial System (RMFS); monitoring resident income changes, managing resident liability, and ensuring social security records align with our internal data.
- Agency Liaison: Manage daily interactions with the Social Security Administration (SSA) and DHS to resolve resident benefit issues and benefit redeterminations.
- Field Advocacy: Take the initiative to visit local government offices in person to resolve funding stalls or paperwork errors that cannot be fixed over the phone.
- Therap Data Verification: Regularly review resident profiles and attendance data in Therap to identify missing documentation or status changes that could impact billing.
- Individual Account Reconciliation: Monitor and reconcile individual Social Security accounts, ensuring personal and state-allocated funds are correctly distributed and reported.
- Problem-ID Reporting: Utilize Excel to create weekly reports identifying "at-risk" residents, RMFS discrepancies, or funding gaps for the Manager to review.
