Administrative Assistant - Mental Health
We are seeking a friendly, organized, and detail-oriented Administrative Assistant to support the day-to-day operations of a busy mental health private practice. The ideal candidate is comfortable working with the public, managing multiple priorities, handling a multi-line phone system, and maintaining accurate client and scheduling information. We are seeking a trustworthy, positive person to give our clients and staff a wonderful experience.
Schedule - Monday-Friday 7:30 AM to 4:30 PM
This role requires being onsite/in-person
Responsibilities
- Greet and assist clients, answer a multi-line phone system, schedule appointments, collect payments, and provide general support.
- Complete client intakes, gather insurance benefits, assign clients to appropriate therapists, and schedule initial appointments.
- Manage schedules for 12+ providers across two locations.
- Enter and maintain client information, type correspondence and forms, and ensure records are accurate and up to date.
- Compile weekly and monthly reports and maintain data in Excel spreadsheets.
- Assist with record requests, insurance billing, accounts receivable, payment posting, and follow-up on outstanding balances.
- Perform additional administrative duties as needed to support the smooth operation of the practice.
Qualifications
- Friendly, courteous, and professional demeanor
- Strong communication and customer service skills
- Comfortable interacting with clients and the public
- Strong typing and data-entry skills
- Excellent attention to detail and accuracy
- Ability to learn and efficiently operate a multi-line phone system
- Strong organizational and multitasking abilities
- Proficiency with general computer systems
- Previous administrative, medical office, behavioral health, or healthcare experience is a plus
Compensation - $17-$20 per hour based on experience
