POSITION: Leasing Team Member (Part-time, Non-Exempt)
REPORTS TO: Community Manager
COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility
LOCATION: Villages at Fiskville - 10127 Middle Fiskville Rd, Austin, TX 78753
SUMMARY
We are seeking a detail-oriented, customer-focused Leasing Team Member to join our growing team at an affordable housing community. The Leasing Team Member will play a key role in ensuring LIHTC compliance, maintaining 100% occupancy rate, retaining existing residents, and preleasing for future availability.
RESPONSIBILITIES (Including but not limited to)
- Be an ambassador for customer service by consistently going above and beyond to ensure that Solidago residents are satisfied.
- Process rental applications and ensure all documentation is collected and verified in accordance with LIHTC guidelines.
- Greet prospective residents, answer inquiries, conduct property tours, and highlight community features and benefits.
- Utilize the Solidago Standard of Leasing.
- Respond to resident concerns in a professional and timely manner
- Collaborate with maintenance and property management staff to ensure smooth daily operations
- Maintain the cleanliness of the tour path to ensure a positive first impression of the community.
- Maintain detailed and organized resident files for compliance audits.
- Complete all lease applications and lease file paperwork.
- Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
- Be an expert on current market conditions and trends by shopping competition and attending Solidago training.
