Benefits:- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
High-Performing Spa Sales Associate (Full-Time) – Base + Commission + Bonuses
We’re not just looking for someone to simply answer phones or check-in clients - we're looking for someone who wants to be the face of our spa and a driving force behind an exceptional guest experience. If you're positive, dependable, energized, and motivated we would love to meet you to see if you fit our team! We are seeking a new
full-time member of our spa sales associate team with
open availabilitywho wants to become a core leader of our front desk team - someone our guests can count on and teammates can rely on!
At Hand & Stone New Albany, this is a
performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth.
Hand & Stone New Albany is a
high-volume, award-winning spa, creating consistent opportunities to build relationships, hit goals, and earn more!
What You’ll Do
This is a
sales-driven role focused on client experience
and results:
- Convert inquiries into booked appointments and long-term members
- Consistently hit (and exceed) membership, gift card, and enhancement sales goals
- Recommend services, upgrades, and packages based on client needs
- Manage front desk operations, scheduling, and client flow
- Deliver a high-energy, professional client experience from check-in to check-out
- Handle client concerns confidently and professionally
- Stay sharp on promotions, services, and products
Who This Role Is For
- You enjoy sales and take pride in hitting goals
- You’re confident recommending services and discussing pricing
- You thrive in a fast-paced, client-focused environment
- You’re self-motivated and take ownership of your performance and income
- You want a role with growth and purpose, not just a job
This Role Is NOT For
- Someone looking for a low-pressure or purely administrative front desk job
- Someone uncomfortable with sales goals, upselling, or performance metrics
- Someone who prefers a slow-paced environment
- Someone not open to feedback, coaching, or continuous improvement
Qualifications
- Sales or customer service experience (membership sales strongly preferred)
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable working evenings and weekends
- Coachable, adaptable, and results-oriented
Compensation & Perks
- Base hourly + uncapped commission + performance bonuses
- Paid time off
- Health, Dental, Vision, 401k
- Free monthly massage or facial
- Discounts on services and products
- Paid training and ongoing development
- Incentives, contests, and growth opportunities
About Our Team
Hand & Stone New Albany is a
multi-year top-performing location, known for strong results, team culture, and growth opportunities. We value accountability, teamwork, and high standardsand we support our team in reaching their full potential.
