Job Description
We are looking for an experienced Project Manager to provide steady leadership for workforce development and opportunity center operations in Cincinnati, Ohio. This Long-term Contract position will focus on strengthening team performance, improving accountability, and helping managers deliver consistent results across complex nonprofit programs. The ideal candidate brings a strong background in operations, staff leadership, and compliance-driven environments, with the ability to rebuild trust and keep teams aligned with organizational goals.
Responsibilities:
• Lead day-to-day coordination of workforce development and opportunity center activities to ensure teams operate effectively and services remain on track.
• Establish clear performance expectations for managers and staff, monitor attendance and productivity measures, and address gaps in execution.
• Drive accountability around key metrics, operational targets, and service outcomes across multiple programs and functional teams.
• Partner with leadership to stabilize team structure, strengthen communication, and create a more consistent management approach.
• Oversee grant-related operational processes, including tracking deliverables, supporting accurate reporting, and reinforcing billing compliance standards.
• Use audit findings and identified improvement areas to implement corrective actions and ensure follow-through across responsible teams.
• Support managers who work in high-demand social services settings by providing direction, coaching, and practical problem-solving.
• Build confidence among internal stakeholders by promoting dependable operations, consistent follow-up, and stronger cross-team alignment.• Demonstrated experience in project management and operations leadership within a complex organization.
• Strong people management background, including leading managers and teams serving clients in challenging or high-volume environments.
• Working knowledge of grant administration, compliance expectations, reporting requirements, and deliverable-based funding models.
• Ability to set measurable goals, monitor KPIs, and hold teams accountable for performance and attendance standards.
• Experience in nonprofit organizations, social services, housing-related programs, or similarly regulated community-based environments is highly valued.
• Strong communication and stakeholder management skills, with the ability to influence teams and rebuild trust during periods of change.
• Proven ability to assess operational issues, implement process improvements, and maintain focus on service quality and compliance.
